- Report: #1236963
Complaint Review: Viaero wireless -
Reported By:
justarandomperson22 -
La junta, Colorado, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Viaero wireless
USA
Web:
www.viaero.com
Categories:
Business Rating:
(0)
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Viaero wireless thief deceptive liars La junta colorado
I run a independent retail location for viaero. When we signed our contract we where not aware that if a customer cancels there contact before it's up we have to pay the commission we make back. Per line commission is small. Not only are we only payed in commissions there are hours of "dead" work to do that include paperwork inventory dealing with customer service things. The "indirect team" are the managers of the independent locations. They constantly call to make sure your selling selling selling. Constant emails urging you to sell. Unless you are selling you are not worth anything. You are expected to cold call people which is again hours of dead work. Their constantly changing how you are supposed to do things which again requires hours of dead work learning how to navigate the new rules. Recently they upgraded their point of sale system requiring everyone to do 16 hours of unpaid training. If you have a question on how to handle something their are ten steps to get where your going when it comes to asking for help. That makes looking for help a pain. Constant training calls are an hour of work again unpaid. Recently viaero started a program called lifeline a program for low income families. We where swamped doing 50+ activations a month. We didn't get paid a dime for the work we did. Hours app on hours of filling out paperwork some days you would sit for 8+ hours unable to leave or take a break. All of this was unpaid. Imagine working all day and being told you get nothing for it. They are are horrible company. Unless you are willing to harass every person around you that you know, they will not like you. Their should be some kind of law against doing so much free work. I have wasted a year at this company.
