- Report: #1419832
Complaint Review: VIP Member Store - Internet
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Author Confirmed
Why?
VIP Member Store
Internet, United States
Phone:
1-800-553-7257
Web:
Vipmemberstore.com
Categories:
Business Rating:
(0)
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VIP Member Store Buy one get one. Was charged for two pairs of glasses. They hide the fact you are signing up for a monthly membership.
Saw a buy one get one for HD glasses on Yahoo. Placed an order 12/22@ 8:09 and then noticed I was being charged for two pairs. I then recieved an email stating several points and one point states you may cancel your order within 24 hours just respond to this email. I resonded to the email 12/22@ 3:42 but at the bottom in fine print it says please do not respond to this email and then at the bottom you see your have actually enrolled in a club and there is a montly fee. This is not stated up front. I called to cancel explaining I responed to the email but at the bottom it states do not respond to this email. First I was told 24 hours had passed. I stated I did what they told me so then was offered the two for one. I said no,I responed to your email,its not my problem you state to respond if you want to cancell and its not the correct email. after haggling,I recieved an email all future charges will be cancelled. Recieved another one stateing my 59.90 was refunded. I have not seen this refund.
