- Report: #1004579
Complaint Review: Virgin Mobile Canada - Richmond Hill Ontario
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Virgin Mobile Canada
PO Box 988 Richmond Hill, L4B1C0 Ontario, Canada
Phone:
1-877-745-7721
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Virgin Mobile Canada Beneficial owners > Bell Canada (telephone) Virgin Mobile Cel phone failed Krista Emp.# 6061622 cancelled contract now they want $114 Richmond Hill, Ontario Canada
New Virgin Moble "Stunt"Cel phone purchased Aug 20th 2012 on 36 month lease @ $35 / month Defects included 'Message unavailable' on many inbound calls, Calls very often terminated imediately when sent. Incoming calls dropped if cel phone not opened in 2 or 3 seconds. My user name was 'not on file'
Initial password could never be confirmed, PIN # failed. October 12th 2012 I contacted Customer service, after being transferred to 2 other locations. Finally Krista - employee # 6061622 agreed to cancel the lease and reduced my liability to $113. which I paid - only had 1.5 months use as above
Now the head bullies at Bell appear to have over-ruled her and are threatening a new final balance and cancellation fees, as well as 'we will proceed into the collections process for recovery ' and to convey these lies to the credit bureaus. If so they will be reading a series of news releases soon
I have a 34 page file on all this; about 36 hours work. In fairness, the rich hippie, Sir Richard Branson of limey land, has long since disassociated himself from these greedy villains
Initial password could never be confirmed, PIN # failed. October 12th 2012 I contacted Customer service, after being transferred to 2 other locations. Finally Krista - employee # 6061622 agreed to cancel the lease and reduced my liability to $113. which I paid - only had 1.5 months use as above
Now the head bullies at Bell appear to have over-ruled her and are threatening a new final balance and cancellation fees, as well as 'we will proceed into the collections process for recovery ' and to convey these lies to the credit bureaus. If so they will be reading a series of news releases soon
I have a 34 page file on all this; about 36 hours work. In fairness, the rich hippie, Sir Richard Branson of limey land, has long since disassociated himself from these greedy villains
