- Report: #103449
Complaint Review: Vision Laboratories / Epiclear - Eliot Maine
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Author Not Confirmed
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Vision Laboratories / Epiclear
51 Dow Highway Eliot, 03903 Maine, U.S.A.
Phone:
888-4343194
Web:
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Vision Laboratories Epiclear ripoff unauthorized billing called to cancel but I was still charged Eliot Maine
ATTENTION: This company will steal your money! They stole mine right from my bank account.
I heard this thing on the radio for Epiclear and decided to call. The "salesman" on the phone tried to sell me numerous so called free trial period programs all the way down to video professor computer learning videos in order to receive a free digital camera.
I agreed to the 12.95 shipping and handling and that I had 21 days to cancel before I get an auto shipment and billed $165 dollars or some insane amount.
After I got off the phone with this young man I decided to do a little research on the company.
To my surprise there are several reports filed with the BBB and ripoffreport.com. there is even a letter from the FDA warning this company that their product is MISBRANDED http://www.fda.gov/foi/warning_letters/g3397d.htm
Immediately I called to cancel only to speak to another guy who was trying to talk me out of canceling. I gave no specific reason other than I don't want to try anything "new" at the time.
After about 5 minutes of telling this guy all I want to do is cancel I am given a 3 digit confirmation number. After reading the experience of others I knew this would happen. I have been billed for the S/H and now I am about to file a report with the Better Business Bureau and the Office of The Controller of Currency.
First I am going to attempt to resolve this with the Epiclear Customer Service, but I have a pretty good idea how that is going to end up.
My advice to everyone is STAY AWAY!!!
I will keep you all posted how it goes.
Glenn
Oak Forest, Illinois
U.S.A.
I heard this thing on the radio for Epiclear and decided to call. The "salesman" on the phone tried to sell me numerous so called free trial period programs all the way down to video professor computer learning videos in order to receive a free digital camera.
I agreed to the 12.95 shipping and handling and that I had 21 days to cancel before I get an auto shipment and billed $165 dollars or some insane amount.
After I got off the phone with this young man I decided to do a little research on the company.
To my surprise there are several reports filed with the BBB and ripoffreport.com. there is even a letter from the FDA warning this company that their product is MISBRANDED http://www.fda.gov/foi/warning_letters/g3397d.htm
Immediately I called to cancel only to speak to another guy who was trying to talk me out of canceling. I gave no specific reason other than I don't want to try anything "new" at the time.
After about 5 minutes of telling this guy all I want to do is cancel I am given a 3 digit confirmation number. After reading the experience of others I knew this would happen. I have been billed for the S/H and now I am about to file a report with the Better Business Bureau and the Office of The Controller of Currency.
First I am going to attempt to resolve this with the Epiclear Customer Service, but I have a pretty good idea how that is going to end up.
My advice to everyone is STAY AWAY!!!
I will keep you all posted how it goes.
Glenn
Oak Forest, Illinois
U.S.A.
