- Report: #238847
Complaint Review: Visiondecor.com Vision Decor - City Of Industry California
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Author Confirmed
Why?
Visiondecor.com Vision Decor
167 Mason Way Ste A1 City Of Industry, 91746 California, U.S.A.
Phone:
626-820-1252
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Visiondecor.com, Vision Decor Received damaged goods, Company doesn't answer phone calls or return messages or emails. City Of Industry California
I placed my order through Amazon.com. Normally, I don't have problems with Amazon, but this time the order was routed to Vision Decor. The item arrived damaged. Not necessarily they're fault. But, they didn't answer the phone when I called. I left a message for the customer service department and I sent an email to customer service. It's been over 5 days and I still haven't received an acknowledgement of the problem.
This is a company that does not take responsibility for problems with their orders. They can file a claim with their shipping company. It wouldn't take much time for them to send an email or call to say they're sorry the item arrived damaged and a new one will be sent. I can't believe that Amazon would partner with a company with such poor customer service.
Robert
San Diego, California
U.S.A.
This is a company that does not take responsibility for problems with their orders. They can file a claim with their shipping company. It wouldn't take much time for them to send an email or call to say they're sorry the item arrived damaged and a new one will be sent. I can't believe that Amazon would partner with a company with such poor customer service.
Robert
San Diego, California
U.S.A.
