I asked for a copy of my birth certificate, and I sent them a copy of my old birth certificate, which was dated 1990, and supposedly, they asked me for information concerning my birth certificate, that they understood was not clear. They give me a telephone nbr, to call back which is 866-556-8617, I try to call them, burt the nbr sounds occupied. And I am being charged for a total amount of $69.95, and I haven't received my birthcertificate.