- Report: #1245885
Complaint Review: Vitier Skin Cream and Eye Serum - Santa Ana California
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Author Not Confirmed
Why?
Vitier Skin Cream and Eye Serum
PO Box 25380 Santa Ana, 92799-5380 California, USA
Phone:
888 364-7963 or 888 549-1
Web:
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Vitier Skin Cream and Eye Serum Advertized as trial for $4.95 each. Then charged my credit card $85.97 for eye serum and $89.97 for skin cream. Santa Ana California
I ordered a trial size Vitier Anti-Wrinkle eye serum and Vitier Anti-Aging cream for $4.95 each.
They charged my credit card $85.97 for the eye serum and $89.97 for the skin cream.
1 Updates & Rebuttals
Got my refund from Vitier Skin Cream and Eye Serum
#2Author of original report
Fri, August 07, 2015
I ordered a free trial of eye and skin cream from Vitier, for the price of shipping. They then charged my credit card $85 and $89. I called them to return the unopened products and to ask for a refund. I was told they would refund me 15%. I told them no, 100%. We went back and forth and he said he could refund me 50%. I told him no, 100%. I told him it was a scam and that if he did not I would just have to go to the next step. He refused. A while later I called back and spoke with a different rep. He said the same things to me knowing I had called before. I told him it was a scam and I knew they have done this to others. He said it was not a scam but a legit Company. I said fine, we will see what the State District Attorney has to say about it. I told him I am retired and I have all day every day to get this settled. And that I do not give up! He put me on hold for another min or two. He came back and said told me I would receive a full refund, And gave me instructions to send back the product. I sent back the product and I received 100% refund back to my credit card within 2 days.
