- Report: #741536
Complaint Review: Vivint - Internet Internet
Reported By:
Nadine -
Augusta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vivint
4931 North 300 west , provo utah 84604 Internet, Internet, United States of America
Phone:
8002165232
Web:
www.vivint.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
vivint Buyer Please Beware! Read the fine print Internet
I had my home upgraded with a complete wireless home security system but I failed to read all the fine print on the contract and I did something I normally don't do and that is I failed to read the online reviews for this company. Buyer please beware!!!
They have a lot of hidden fees and crooked tactics. One important thing to know is that you have three days to cancel service but I strongly suggest not even signing up unless you know everything about this company.
First and foremost they are not with the BBB and after your contract is up they will try to automatically put you on another contract stating that they never received a wriiten cancellation letter. They also charge outrageously for tech visits and false alarms. Their customer service is the worst ( you'll wait forever trying to talk to the right person.)
I have only had service for one full day and they are trying to give me a run around about cancelling service. I signed off on my 3 day cancellation notice and even had to change my bank acct info. I'll keep my fax receipts and contract until they come pick up their equipment.. Buyer please beware! I hope this helps the nect person.
