- Report: #749352
Complaint Review: Vivint - Irving Texas
Reported By:
Carlos -
Irving, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vivint
4931 North 300 West Provo, UT 84604 Irving, 75060 Texas, United States of America
Phone:
801.377.9111
Web:
vivint.com
Categories:
Business Rating:
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VIVINT APX The vivint company sign me up for another 36 month with out nitifiying me they say it was on the contract for an outomatic renew Irving , Texas
Vivint alarm company has sign me up for another 36 month contract because they stated that is in the contract and I sign it I told them that I sign the contract because they installed the system the first 36 month but not the second time.They did not get my approval and I did not authorize it in any shape or form, my contract ended in June and I gave them a call in July 5th,2011 because I did remember when my contract was over and it turn out to be in June 2011 and I was practically 1 day late cause of the holidays to late to cancel the contract and they automatically reinstated my contract.
They said they cannot cancel because I owe them around 500 dollars for the upcoming 36 month that I did not sign for.
Why can I not cancel after fulfilling my 36 month term?why do they need another contract?
3 Updates & Rebuttals
Gbug12001
United States of AmericaSame thing
#2Consumer Comment
Wed, July 06, 2011
The same thing happened to me. However I was able to cancle. In the part where it says it will auto renew for 1 year it says that the company will notify me in writing before the renewal date. They did not do this so I cancled. Make sure you read your contract to see if this one was used for you. You might have a out.
mr rik
miami,Florida,
USA
Fogettaboutit!
#3Consumer Comment
Wed, July 06, 2011
Don't pay em squat. These are the only thieves you need worry about.
Ken
Greeley,Colorado,
USA
Didn't sign up for a contract extension??
#4Consumer Suggestion
Wed, July 06, 2011
Sigh, another one who signs a contract without reading it.
My contract says "...will continue from year to year after the intial period and any subsequent period unless notice of cancellation given IN WRITING, no later than 30 days before the end of such contract.
Mine doesn't say anything about 3 additional years, just one year at a time.
I know it's a stretch at this late date, but if you didn't already throw the contract away, maybe it's time to read it.
Where's the ripoff?
My contract also says in LARGE BOLD TYPE: "Do not sign this contract unless you have read it....."
Enjoy your alarm system.
