Complaint Review: Volunteer Spas - Knoxville Tennessee

We have purchased a hot tub and billiards table from VolSpas. The price and quality were as represented, the delivery and set up was good. There were no surprises, price was as per quote.  At the time of arranged delivery it snowed so the delivery had to be postponed, however once that took place, both items were set up quickly and professionally. We referred our friend to VolSpas as well for a new hot tub. Since our friend's cabin has a lot of stairs, there was initially a problem with taking it up the stairs, but eventually the issue was resolved. We also had a repair done to the hot tub we purchased earlier, and we found VolSpas responsive and issue was diagnosed and repair completed correctly. I will likely use VolSpas again for my next hot tub and pool table purchase.

In addition to this report thread, you obviously were the one that posted other (ridiculously false) report(s) about me, accusing me of credit card theft, selling stolen personal information on the black market, etc.

Interesting spin you put on this to make yourself innocent & victimized. You & I know the truth.

Grow up.

This whole situation represents what is fundamentally wrong with the internet and freedom of speech is the ease with which such freedoms can be abused by dishonest people...

This is just sad. There is so much BS in Josh Martin's reply that it's not even worth my time to point out all the lies & exaggeration.

In my experience, Josh was a condescending, disrespectful business owner with very little class, and even less honesty. This response of his is so ridiculous, I'm done with this topic.

This whole idea that I had about announcing my experiences with Josh/Volunteer was a bad one. Instead of sharing an honest experience I had in hopes of warning others, this has turned into an attack on my character.

Even worse than what Josh wrote on this topic, he also opened a new topic about me personally and my business. In this other "report" he wrote nothing but ugly deceitful slander. The fictitious accusations he made were so far fetched, that I can't imagine anyone even believing them.

However, stooping to his level doesn't help my cause.

This forum, in my mind, is not the helpful source I thought it was, but rather a non-deletable forum that dishonest people can manufacture ridiculous, libelous, slander about anyone they choose.

You win the smear campaign, Josh. I shouldn't be surprised.

We have been with the same vendors for 12 years.  Premium Leisure, LLC for our hot tubs as well as Leisuretime Products for our billiard tables... call them, we have an outstanding reputation with these companies. GAC Supply, and J&S have in the past 2 years gone out of business, there was nothing owed to these companies when they went out of business.. in fact, GAC filed for bankruptcy owing us $900 (in return/warranty repair credits) which we have filed as a creditor in US Bankruptcy court in New Jersey.   

Upon reading this obvious "phishing" scam posted by a supposed "Bill" from Chicago, I had to write something in.  

What I wrote about Josh Martin of Volunteer Spas is 100% true and accurate. I never said I was a customer of VolSpas. I am a former vendor and there certainly is still a balance. I made Josh Martin abundantly aware of the fact that he still owed me for my services, and the amount, and he virtually ignored me. Even the way he canceled was fishy. I have a strong impression that he is a dishonest person.

I apologize for the delay in replying. I just came across your rebuttal this morning.

Volunteer Spas has never sold any merchandise nor performed any services in Chicago or anywhere else in Illinois for the matter.  Everything in this report is Completely False and is probably posted by the same, Robert Adams SERM consultant, whom contacted us to notify us of the posting and to sell us a service regarding the matter.