a vonage salesman contacted me to offer the service, I was very specific on the international rates, and I asked repeatedly about the rate to leb. and he replied 11c a min. I was suspicious but I went ahead and signed up. one day after I activated the service I went online to check my account and found that they charged me 32c a min. I was on the phone with them for an hour but they didn't honor the rate they quoted me over the phone. the sales rep over the phone are liars only interesed to make a sale.