- Report: #190578
Complaint Review: Vonage - Internet
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Vonage
Internet, U.S.A.
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Vonage ripoff,dishonest, fraud billing Internet
I entered the trial period after calling the customer service number and finding out all these great things that they "do". Now that the service is working, those features dont even work. BIGGEST MISTAKE EVER!!
I had the service 2 days and hated it. When I signed up they told me that my phone service would never go down. It was down for about 48 hours. Had to call and call to get it to work. The customer service dept must be in India, everytime you call you always get someone that you can understand.
Now after its "working", its horrible, the sound quality is horrible, they say that they can hear me fine, as Im sure they can, like they are really going to say your right its bad. Everyone that I am on the phone with someone they can never hear me, I end up having to call them back on my cell phone to have a conversation.
I have called now 3 times to cancel the service while in the grace period, every time I do they either put me on hold till my phone goes dead or they will just hang up on me. My trial is ending soon and I can never get ahold of anyone. Now that my number has been transfered I really am upset because according to the original carrier they say that Vonage takes forever to transfer the number back or they just wont do it.
If there is anyone out there that has contacted the attoney general or the FCC and is looking to for people to join a class action please let me know, [email protected].
BUYER BEWARE...............DONT SIGN UP FOR IT, ITS A SCAM!!
Please listen to the rest of these reports and pass it to your friends and family.......
Lets put them out of service!!
Josh
Dallas, Texas
U.S.A.
I had the service 2 days and hated it. When I signed up they told me that my phone service would never go down. It was down for about 48 hours. Had to call and call to get it to work. The customer service dept must be in India, everytime you call you always get someone that you can understand.
Now after its "working", its horrible, the sound quality is horrible, they say that they can hear me fine, as Im sure they can, like they are really going to say your right its bad. Everyone that I am on the phone with someone they can never hear me, I end up having to call them back on my cell phone to have a conversation.
I have called now 3 times to cancel the service while in the grace period, every time I do they either put me on hold till my phone goes dead or they will just hang up on me. My trial is ending soon and I can never get ahold of anyone. Now that my number has been transfered I really am upset because according to the original carrier they say that Vonage takes forever to transfer the number back or they just wont do it.
If there is anyone out there that has contacted the attoney general or the FCC and is looking to for people to join a class action please let me know, [email protected].
BUYER BEWARE...............DONT SIGN UP FOR IT, ITS A SCAM!!
Please listen to the rest of these reports and pass it to your friends and family.......
Lets put them out of service!!
Josh
Dallas, Texas
U.S.A.
