When I signed up, it was not clear that they planned to more than double my bill in six months. The phone quality was poor, but I had just been putting up with it. Once the bill went up, it wasn't tolerable anymore! I called to cancel, and was informed that they would be charging an $80 "early termination fee." Do not let this company trick you into a contract. This dispute is ongoing, so I can't post the outcome yet. However, after reading others' reviews, I'm not optimistic!