- Report: #1448682
Complaint Review: Vons - mira mesa California
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Vons
11179 Camino Ruiz #69 mira mesa, 92126 California, United States
Web:
www.vons.com
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Vons A store that should never get your business mira mesa California
I've gone into this store, Mira Mesa, California, a few times needing something. I'm usually a bit frustrated by the complete disorganization of this store. Their dairy alone is split up and halfway across the store from each other. Really? Who thought up the arrangement of this place, the three stooges?
My major complaint is the service. We went in looking to buy Del Mar Fair tickets. It wasn't until it was time to pay they told us they'd run out and were no longer selling those tickets. Yet, the following day, Albertson's sold us a pair no problem. So, how it "that deal is over" when everywhere else is still selling them? Why would they stop selling a deal that is still going to be in town another two weeks? I can tell you. Lazy, inconsiderate and undertrained customer service. But, that's standard for Vons, I've found.
I'm not going to complain about the long lines. I'm more interested in how so many people come to the same place with the same complaints. But then, they are the only store in the area, so that might be why they don't care if we're happy or not. But the minute a competitor arrives, they'll wake up, I'm sure. Too bad it'll be too late.
It surprises me is that there are so many negative reviews of this store, yet nothing changes. That tells me that the store simply doesn't care about what the customers think. That's fine, in my opinion. You see, we live in a country where the store has competition (not that it would be difficult to compete with such lazy and ineffective service). So, Since this last visit, I've made the definitive decision that I will never again walk into Vons. Not just this Vons, any Vons. This isn't just a store issue, it's a corporate one. I'm basically going on a Vons strike. I've done this before and that restaurant hasn't seen a dime of my money since 1991. I spent $13 on items I didn't need to get tickets I didn't get. So, I don't think Vons deserves my business anymore. You burned me for that $13. It'll be the last. I know this won't affect the company at all. But, at least I have the peace of mind knowing I won't be wasting my money supporting what I see as one of the worst active companies in business.
