- Report: #557163
Complaint Review: Vriti Infocom - Noida Internet
-
Author Not Confirmed
Why?
Vriti Infocom
B - 75, Sector-63, Noida, Uttar Pradesh - 201 301 Noida, 201 301 Internet, India
Phone:
+0120-4666508
Web:
www.vriti.com/vriticatalogue
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Vriti Infocom They got money from me and my friend assuring to provide test series for GATE but never provided any. Noida, India, Internet
A client called Harish Sharma who calls himself educational counsellor, called from Vriti Infocom assuring us he will provide us an account to attend the test series for GATE preparation, After that me and my friend paid rs 947, then we called him, he said that his staff personals are not there to activate the account for us. So i called the next day he never attended the phone, after 20 to 25 tries he attended the call and said the website is down for 15 days and i will not be able to provide account for you, so you could choose another offer which cost rs 1447 and persuaded us to take it. I got suspicious and told him that me and my friend have paid rs 947, you use that two 947 and activate the 1447 course if i find it ok i will pay for my friend too.. He said he will activate the course within 1hr , then i called him after 1hr he said his staff personals are not there. I called the next day by the same mobile number i used yesterday and he never attended, so i used another mobile number first he never attended and later called me through the other number once he noticed it was me, he disconnected the line. So i switched to his lan line number and told him i am done waiting,you return my money back but he yelled at me and disconnected the line, I am deeply disheartened by this situation that people use education as a source to cheat innocents like me and earn money.
2 Updates & Rebuttals
Julius
Trichy,Internet,
India
I got my differences settled
#2Author of original report
Fri, January 22, 2010
The staff person from the company called me and said he was sorry about what happened that day and provided me the login-id and password of the course, He said he will refund the remaining amount within three days.
Thanks for your support.
Vriti Education Team
Noida,Internet,
India
Issue being investigated.
#3UPDATE Employee
Thu, January 21, 2010
Dear Julius,
This is a serious issue and from what we suppose the Support staff is in touch with you on the same already. We are investigating the mentioned executive and the needful actions for the same are being taken. We are part of the education domain and believe in strong ethics. Hope the issue gets resolved through your interaction with the support staff. We will be informing you of the necessary actions for the executive's behavior
best
Vriti Support
