Robert
Wallingford,#2Consumer Comment
Mon, March 13, 2006
It sounds like there were multiple transactions that need to be investigated. Was there a provisionl credit made to your account? The bank has a certain amount of time per regulations (I think 10 business days, but am not sure) to provide a provisional credit while they investigate. Most banks have 30 days to investigate a disbute. Up to 90 days if it was an overseas transaction. If the company that intiated the transaction makes a charge back, they have upto 15 business days. Look through your account terms and conditions. There you will find the bank's policies on disbuted transactions. Good luck.