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  • Report:  #10933

Complaint Review: WACHOVIA BANK - STUART Florida

Reported By:
- Port St Lucie, Fl,
Submitted:
Updated:

WACHOVIA BANK
715 COLORADO AVE STUART, 34953 Florida, U.S.A.
Phone:
561-221-2500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i OPEANED AN ACCOUNT WITH WACHOVIA LAST YEAR AND NEVER WAS TOLD THE HAD A POLICY THAT THEY COULD NOT CREDIT YOUR ACCOUNT RIGHT AWAY.

IPUT IN CASH AT 9AM AND IT WAS NOT CREDITED UNTIL THE FOLLOWING DAY.

THIS CAUSED CHECKS TO BOUNCE. WHEN I CALLED THEY SAID IT WAS BECAUSE THEY ARE NOT AN ON-LINE BANK.

BUT THEIR CUSTOMER SERVICE AT THE 1800 NUMBER SAYS IT IS POSTED IMMEDIATLY AND SO DOES THE SIGNS IN THE DRIVETHRU.

IT WAS A CONSISENT PRACTICE FOR THIS BANK. WHAT A RIP OFF. THEY CLOSED MY ACCOUNT AND SAID I OWED 50.14 I PAID THAT AMOUNT.

NOW I AM IN CHECK SYSTEM BECAUSE THEY SAY I OWE 42.00 NEVER IN THEIR LETTER DID IT SAY THAT IT SAID 50.14. LIARS AND THEFTS

WACHOVIA YOU ARE DECEITFUL AND DISHONEST. DO YOU ARE DONT YOU POST IMMEDIATLY DEPOSITS MADE BEFORE 2PM?


2 Updates & Rebuttals

I worked for a bank

#20

Fri, January 18, 2002

They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: elaine Their relationship to the company: Consumer Suggestion Rebuttal: I believe if you read the letter it stated she deposited cash in the morning hours. I worked for a bank and if you deposit cash it is applied right away. Checks can be available right away if not then it is the banks clerk who should tell the customer there is a hold on the deposit. Wachovia should have sent a second letter telling the customer she owed more money. They stated that she owed one amount then turns right around and says she owns more. I believe you should pursue this further. If the held cash and didnt tell you, you are entitled to receive bounce check fees back that they charged you. Contact an Attorney


I personally have never worked at Wachovia, but I have worked at other banks,

#30

Wed, January 09, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: [email protected]
Their name: Sarah

Their relationship to the company: Consumer Suggestion

Rebuttal:
I personally have never worked at Wachovia, but I have worked at other banks, My suggestion is to read the reciept they give you when you make a deposit. I'm willing to bet that it tells you that items deposited might not be available for immediate withdrawal. Just about every BANK (notice I say BANK, not Credit Union, there are different policies at Credit Unions)
has the same policy that makes cash available immediatley and checks (depending on the amount) available the next business day. And as far as depositing in the ATM, don't ever expect anything to be credited immediately, nothing gets done until the deposits are cleared from the ATM and sent to the banks proofing office.

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