- Report: #1290797
Complaint Review: Wairfair.com - Internet
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Author Confirmed
Why?
Wairfair.com
Internet, USA
Web:
Wairfair.com
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Wayfair.com Sales Fraud Boston Massachusetts Internet
Wayfair.com falsely advertised fake leather furniture as Top-Grain Leather on Amazon.com and subsequently sold it to to me for about $1,600. I even called a salesman at Wayfair.com before buying it to double check that it was real Top-Grain leather and he assured me it was. Four years later I find the furniture is not Top-Grain Leather as they advertised and is instead fake leather. It is starting to bubble and the thin coating is peeling. I've been in communication with Wayfair.com and they refuse to acknowledge they sold me fake leather. Instead they hide behind it is past their warrenty period.
Seems they are playing dumb that they commited sales fraud and are just hoping that I will go away. Going to have to take them to court.
