Nancy
Texarkana,#2Author of original report
Wed, February 27, 2013
I have already talked with Green Dot and Wal-Mart after DAYS of trying and staying on hold for HOURS. They have informed me my card has been cancelled since I deposited money to the card multiple times over several days - HUMMMMMM ---- doesn't it say deposit your pay checks? Seems that is not what they actually want you to do? I explained that I am self employed and my paychecks come in sporatically but it fell on deaf ears as all they could say is their rehearsed line of I'm sorry your having trouble - yada yada yada.
I fail to see how me depositing my paychecks is any different than somebody else depositing theirs. A paycheck is a paycheck! It seems what they say on their website and what they actually want you to do is not one in the same. Oh well - I will no longer shop at Wal-Mart or any Green Dot businesses - I realize this limits my options but sometimes you just have to take a stand on Big Business Strong Arm Tactics. I think the problem came down to my deposits added up to enough for them to not be able to charge a service fee every month so they were not profitting enough from my association with them.
Irregardless of their excuses, it comes down to - Do YOU really want a card that is just SHUT OFF with mega dollars in the account and never be notified? I would think not!
GECapital
United States of America#3UPDATE Employee
Wed, February 27, 2013
I'm sorry you're experiencing problems with your account. The prepaid WalMart card is managed by Green Dot.
Please email them at [email protected] your name and contact information. They will research this matter and assist.
Regards,
Nicole
GE Capital