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  • Report:  #23599

Complaint Review: Wal-Mart - Ocala Florida

Reported By:
- Ocala, Fl,
Submitted:
Updated:

Wal-Mart
Walmart.com Ocala, 34470 Florida, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Phone home NOT!!!! With wally worlds Phone cards They Automatically deduct 9mins for each Payphone call. I bought a 60 min phone card to call home and in three one min calls the card was half used,Why would I buy one for the home I have a phone there and could have saved a buck or two...So tired of having to read the criminals small print just to stay ahead of their ripoff scams to take your money without delivering the goods.

Thanks for nothing you got 5 bucks from me but NO more We have plenty of neighboring stores,and Wally has nothing more I want.&*%&&^*&% Walmart

George

Ocala, Florida


3 Updates & Rebuttals

anti

nyc,
New York,
Payphone Surcharge - mandatory

#2Consumer Suggestion

Fri, June 28, 2002

The FCC has imposed a $0.30 surcharge for any call which originates from a payphone. Usually calling cards charge double of this. (70-80 c) Before buying a new calling card, check a couple of calling card reviewing/rating web sites. You will see all the rules, fine prints. There is ALWAYS some catch. (In the form of monthly maintenance fee, connection fee etc.) Why would anybody use calling cards from a home phone? Have you ever had a bill dispute with any long distance company? Have you ever checked the outrageous fees they charges? The deceptive "discount" plans? (Calling cards are very popular for example among colleges students, to avoid the high charges from long distance companies the colleges force on them.


chris

lawrenceville,
Georgia,
Read the terms of the card

#3Consumer Comment

Fri, June 28, 2002

It states clearly that when used at a pay phone there is an additional charge. I bought 2 of these cards to use at home and there is no extra charge. The reason for the pay phone charge is because the law allows it. the payphone companies were losing money on people using the phone cards so they got a law that allows them to charge an access fee to their phones. THERE IS NO RIP-OFF HERE


The Fraud Chick

Ethics,
California,
Wal-Mart isn't a phone company

#4Consumer Suggestion

Fri, June 28, 2002

George, Wal-Mart isn't a phone company, they're a retailer. Go to www.walmart.com and write a letter of complaint about the cards. They may not know that the customer doesn't make such a good deal at the pay phones. Maybe the phone company told the retailer one thing but is billing the customer another way--golly, wouldn't that be a shocker? If the phone company that hosts the cards is shafting the customers I think Wal-Mart would want to know that. Who knows, you might get a gift card out of the deal. You can always ask. But try to keep the profanity out of the complaint letter--keep it professional. Good Luck. TFC

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