ex-walmart employee
MIAMISBURG,#2UPDATE EX-employee responds
Thu, April 19, 2012
Everything is automated. I had more customer complaints than I care to remember about this card. Not to mention the time I spent on the phone for the customer trying to find out what was wrong and where the customers money was.
Once they have your money you may never see it again. Customers are told where to call to activate the card and cannot get through, get a recording, or automation to press one number after another to find themselves getting no where.
Stay away from Wal-mart and their money scams. They have many of them.
Also if you do your research on returning items on the internet they will lie to you in the store and tell you that you cannot return certain merchandise when in actuality you can. They make up their own rules so they do not have to give you a refund on merchandise. Also none of the management is on the same page. It depends on who you talk to what you get.
Wal-mart is also very racist. If you have a complaint or need to return something, or need something done. You will have a better chance of getting what you want if you are black. If you're white...I feel for you. You will get the shown the door. Sometimes being black is an advantage.
Same with the green-dot card. If you're black they will go out of their way to help you. You white people are just out of luck.
Take it from an ex-mgr that has been there and are glad they are out!!! The place need to be protested not to mention they are ruining the good companies that will work with you to make things right such as Kroger, Meijer, Target, and K-Mart.
Green Dot Corporation
Monrovia,#3UPDATE Employee
Wed, April 18, 2012
Green Dot Corporation manages customer support for the WalMart MoneyCard. We would like to review your concern and provide a clear resolution. Please contact our Customer Advocacy department by sending an email to [email protected] with your name, a reliable contact number and a brief description of your issue. We will review and contact you to assist you.