- Report: #372770
Complaint Review: Warrantech - RepairMaster - El Segundo California
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Author Confirmed
Why?
Warrantech - RepairMaster
www.repairmaster.com , www.warrentech.com El Segundo, 90245 California, U.S.A.
Phone:
877-263-7403
Web:
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Warrantech - RepairMaster Took the money & ran. El Segundo California
This company does not honor the warranties they sell. Do not buy from them!! You, unfortunately, may not know you are buying from them until it is over. They sell nation wide through the company selling the product to be covered.
I purchased an extended "in-home" warranty on a telelvsion purchased from PCRush.com. The nice letter they sent after taking my money says "The extended warranty that you purchased is administered by the WARRANTECH Corporation, a Nationally recognized third party service contract administrator that offers manufacturer's authorized service for the product(s) you purchased. So rest assured that whatever brand your product is, ONLY that BRANDS' authorized technicians will perform the covered repairs. Warrentech is fully insured and licensed to provide service in all 50 states."
Now that there is something wrong with the television I bought, they say they do not have a technician in this area, thus I must ship it back to the manufacturer and they MAY refund my costs if they deem the repair "covered".
BEWARE of these rip-off artists!!!
R Hendrix
Memphis, Tennessee
U.S.A.
I purchased an extended "in-home" warranty on a telelvsion purchased from PCRush.com. The nice letter they sent after taking my money says "The extended warranty that you purchased is administered by the WARRANTECH Corporation, a Nationally recognized third party service contract administrator that offers manufacturer's authorized service for the product(s) you purchased. So rest assured that whatever brand your product is, ONLY that BRANDS' authorized technicians will perform the covered repairs. Warrentech is fully insured and licensed to provide service in all 50 states."
Now that there is something wrong with the television I bought, they say they do not have a technician in this area, thus I must ship it back to the manufacturer and they MAY refund my costs if they deem the repair "covered".
BEWARE of these rip-off artists!!!
R Hendrix
Memphis, Tennessee
U.S.A.
1 Updates & Rebuttals
Medion
Signal Hill,California,
U.S.A.
How extended warranty works,
#2Consumer Suggestion
Fri, February 06, 2009
We sell those "bad" extended warranties on our products. Understand the warranty company,- they are organised like a (health) insurance.. They don't actually fix your system, instead they will send a contractor to do it and pay them... Why are you upset with them? They offered you a solution, right? There are just not enough technicians around for every single brand that are willing to put up with often moody and flaky, complicated home customers... Don't blame warrantech for that... Instead, ask them to pay for the shipping, and they will..!
