- Report: #720432
Complaint Review: Warrantech - Bedford Texas
Reported By:
Brian -
west seneca, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Warrantech
2200 Highway 121 Ste 100 Bedford, 76021 Texas, United States of America
Phone:
18775481728
Web:
Categories:
Business Rating:
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Warrantech Grotesque customer service for warranty claims Bedford, Texas
It amazes me that this company is in business. After my LG fridge blew a fuse, I initiated my claim with warrantech. First issue was the part, warrantech sent the service center a shipping notice for a part that did not ship. After spending an hour on the phone with the Customer Service Department, they informed me that the part was actually on back order. I did not accept this answer, and had them outsource the part so it could arrive at my service company in a timely manner. On wednesday4/20/11, they left a message on my phone stating that they did find a part, and it would be shipped overnight. I called on 45/21 to learn that the part was not sent overnight. Again I called warrantech, and found out that for some reason a part the size of a computer board could not be shipped overnight( This was after the fact for some unknown reason: cosmic error perhaps!). My fridge has been down for two weeks, and apparently every time you call warrantech, you get a different answer. This company lied to me and is a disorganized mess.
Do NOT do business with these pieces of human excrement, they will LIE to your face!!!
Do NOT do business with these pieces of human excrement, they will LIE to your face!!!
