Complaint Review: Washington Mutual - Seattle Washington

9-10 business days for a local payroll check? PUHLEEZ. The local payroll check was probably paid by the issuing bank the same night it was deposited. I can see placing a hold on out of state checks (though those are cleared electronically, usually within 48 hours), but a 9-10 hold on LOCAL? I had WaMu for a very short period of time..the kicker was when my husband's payroll check was put on hold for 9 days..drawn on..WASHINGTON MUTUAL, who, by the way, refused to cash it and told him it would have to be deposited. I will stick with the KaiPerm Credit Union and Bank of America, thank you.

As a former employee of this bank, I do know that any bank has the right under the law to place a hold on any check as long as you are notified. If your account has had problems in the past it could take up to six months with a "clean" record to feel the freedom of immediate funds at the time you deposit them. However, if you were charged those fees prior to the date you received the notice, the bank can and should refund the fees that they charged you as a result of this hold. If they refuse, ask for the banks "Rules and Regulations" and read it very carefully where it mentions the Funds Availability Policy. Take it with you and come back prepared and only speak with a supervisor. If you are knowledegeable and polite, you will get this portion of fees refunded. Be deligent and download your history off the website and calculate your balance as it is adjusted by the fees. Know what you want refunded when you ask. And in the future, avoid the ATMs deposits. In this day and age of fraud, 100% of the deposits are placed on hold allowing plenty of time for the check to clear. Even paychecks bounce! If you go in to the financial center, you will be told immediately when your funds will be available. If you can't wait, you will have the option to cash the check at the issuing bank and deposit cash until you can clean up your record. Good luck! It isn't just WaMu, it is everywhere.

As a former employee of this bank, I do know that any bank has the right under the law to place a hold on any check as long as you are notified. If your account has had problems in the past it could take up to six months with a "clean" record to feel the freedom of immediate funds at the time you deposit them. However, if you were charged those fees prior to the date you received the notice, the bank can and should refund the fees that they charged you as a result of this hold. If they refuse, ask for the banks "Rules and Regulations" and read it very carefully where it mentions the Funds Availability Policy. Take it with you and come back prepared and only speak with a supervisor. If you are knowledegeable and polite, you will get this portion of fees refunded. Be deligent and download your history off the website and calculate your balance as it is adjusted by the fees. Know what you want refunded when you ask. And in the future, avoid the ATMs deposits. In this day and age of fraud, 100% of the deposits are placed on hold allowing plenty of time for the check to clear. Even paychecks bounce! If you go in to the financial center, you will be told immediately when your funds will be available. If you can't wait, you will have the option to cash the check at the issuing bank and deposit cash until you can clean up your record. Good luck! It isn't just WaMu, it is everywhere.

As a former employee of this bank, I do know that any bank has the right under the law to place a hold on any check as long as you are notified. If your account has had problems in the past it could take up to six months with a "clean" record to feel the freedom of immediate funds at the time you deposit them. However, if you were charged those fees prior to the date you received the notice, the bank can and should refund the fees that they charged you as a result of this hold. If they refuse, ask for the banks "Rules and Regulations" and read it very carefully where it mentions the Funds Availability Policy. Take it with you and come back prepared and only speak with a supervisor. If you are knowledegeable and polite, you will get this portion of fees refunded. Be deligent and download your history off the website and calculate your balance as it is adjusted by the fees. Know what you want refunded when you ask. And in the future, avoid the ATMs deposits. In this day and age of fraud, 100% of the deposits are placed on hold allowing plenty of time for the check to clear. Even paychecks bounce! If you go in to the financial center, you will be told immediately when your funds will be available. If you can't wait, you will have the option to cash the check at the issuing bank and deposit cash until you can clean up your record. Good luck! It isn't just WaMu, it is everywhere.

As a former employee of this bank, I do know that any bank has the right under the law to place a hold on any check as long as you are notified. If your account has had problems in the past it could take up to six months with a "clean" record to feel the freedom of immediate funds at the time you deposit them. However, if you were charged those fees prior to the date you received the notice, the bank can and should refund the fees that they charged you as a result of this hold. If they refuse, ask for the banks "Rules and Regulations" and read it very carefully where it mentions the Funds Availability Policy. Take it with you and come back prepared and only speak with a supervisor. If you are knowledegeable and polite, you will get this portion of fees refunded. Be deligent and download your history off the website and calculate your balance as it is adjusted by the fees. Know what you want refunded when you ask. And in the future, avoid the ATMs deposits. In this day and age of fraud, 100% of the deposits are placed on hold allowing plenty of time for the check to clear. Even paychecks bounce! If you go in to the financial center, you will be told immediately when your funds will be available. If you can't wait, you will have the option to cash the check at the issuing bank and deposit cash until you can clean up your record. Good luck! It isn't just WaMu, it is everywhere.

I think it interesting that even though they had placed a hold on my paycheck for 10 business days...that they did pay autopays (checks, not credit card) without charges. It was only after I called the bank and talked to an individual that he informed me that I was going to have charges on 5 other purchases, and that they would be posted that evening. It seemed that because I called and talked to this individual that all of a sudden I was getting the over-draft charges. What is up with that?

I think it interesting that even though they had placed a hold on my paycheck for 10 business days...that they did pay autopays (checks, not credit card) without charges. It was only after I called the bank and talked to an individual that he informed me that I was going to have charges on 5 other purchases, and that they would be posted that evening. It seemed that because I called and talked to this individual that all of a sudden I was getting the over-draft charges. What is up with that?

I think it interesting that even though they had placed a hold on my paycheck for 10 business days...that they did pay autopays (checks, not credit card) without charges. It was only after I called the bank and talked to an individual that he informed me that I was going to have charges on 5 other purchases, and that they would be posted that evening. It seemed that because I called and talked to this individual that all of a sudden I was getting the over-draft charges. What is up with that?

I think it interesting that even though they had placed a hold on my paycheck for 10 business days...that they did pay autopays (checks, not credit card) without charges. It was only after I called the bank and talked to an individual that he informed me that I was going to have charges on 5 other purchases, and that they would be posted that evening. It seemed that because I called and talked to this individual that all of a sudden I was getting the over-draft charges. What is up with that?