- Report: #1432984
Complaint Review: Waste Management - Circle Pines Minnesota
-
Author Confirmed
Why?
Waste Management
35 Central St. Circle Pines, 55014 Minnesota, United States
Web:
www.wm.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Waste Management WM Cancelled service agreement, company will not respond to messages, emails or phone calls and will not remove containers from property. Circle Pines Minnesota
Consumer BEWARE! Waste Managements business practices are very shady at best. Once you sign a contract, they jack up the prices and make it nearly impossible to cancel service. I received multiple quotes for service to compare recently and WM is 3 times higher in cost. The fine print requires you to cancel 90-180 days before the end of the contract by certified mail or the contract renews for 3 YEARS! You are then stuck because the cost to cancel is astronomical. I managed to cancel within the correct time period however the company won't return any phone calls or emails, they haven't responded to the cancellation and won't remove the containers.
I have sat on hold after numerous phone calls to get the correct department for 30 minutes to an hour and didn't get any results. This company has to trap you into a contract for an unreasonable length of time in order to keep your business. Upon cancellation of contract, I received a docusign agreement every single day for 2 months trying to get me to re-sign but still no response to the cancellation. If you choose to go with WM do yourself a favor and read what you are agreeing to. It is 10 pages of crap but there are a few important details to know before signing. Better advice would be to go with another compnay that works to keep your business instead. They have a lot of competition out there!
