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  • Report:  #879292

Complaint Review: Watchbrokers.com - Atlanta Georgia

Reported By:
Mark K. - Sarasota, Florida, United States of America
Submitted:
Updated:

Watchbrokers.com
3073 Peachtree Rd. NE Atlanta, 30305 Georgia, United States of America
Phone:
678 253 1846
Web:
www.watchbrokers.com
Categories:
Tell us has your experience with this business or person been good? What's this?
DO NOT MAKE THE SAME MISTAKE I DID! FRAUD or SCAM - Either way I am out an $8,000 watch. My watch sold 31 OCTOBER, 2011.

Sales Rep. Eric Toso said, "The ETA is usually 25-45 business days from point of sale." Finance Manager Brandy Bennett said, "... the net balance due would be remitted to by WatchBrokers.com within six (6) months of the sale. ... but no later than April 30,2012,"

GUESS WHAT -- NOTHING. NO CHECK. NO Return Email. NO one answers the phones. NOTHING If WATCHBROKERS has you watch -- GET IT BACK ASAP! If WATCHBROKERS sold your watch and you are waiting for you check. GOOD LUCK. If you are cinsidering WATCHBROKERS to sell your watch. RECONSIDER. See yelp.com and sitejabber.com among others.  This is NOT an ISSOLATED case. 


1 Updates & Rebuttals

consumeradGA

Atlanta,
Georgia,
United States of America
You might find this helpful.

#2Consumer Comment

Wed, May 09, 2012

http://www.consumer.ga.gov/news/press-releases/view/watch-brokers-settles-with-governor-s-office-of-consumer-protection-consumers-to-receive-over-651-000-in-restitution

Watch Brokers settles with Governors Office of Consumer Protection; Consumers to receive over $651,000 in restitution

January 19, 2012 ATLANTA, GA John Sours, Administrator of the Governors Office of Consumer Protection (OCP), today announced that Georgia has entered into a settlement with International Estate Brokers, LLC d/b/a Watch Brokers and d/b/a www.webuywatches.com, and its individual proprietor, resolving allegations by the State that the Atlanta-based wrist-watch brokering company engaged in deceptive advertising, sold watches on behalf of consumers without paying consumers their share of the proceeds as agreed to prior to the sales, and failed to return watches that had gone unsold to the consignors upon their request.In settlement of this matter, Watch Brokers and its principal Ronald L. Bergh III, have entered into an Assurance of Voluntary Compliance with OCP, under which the company is required to pay restitution to 475 consumers in the amount of $651,258.92, to cease from making false representations in its advertising, and to pay a $20,000 civil penalty. Consumer restitution will be made on a payment schedule over the next several months.This was a particularly troubling case, commented Mr. Sours, since people who are willing to part with a watch of this quality are often in serious financial straits. Nevertheless, we appreciate the fact that Mr. Bergh has fully cooperated with our agency over the past few months, making it possible to provide full restitution to the affected consumers, and we took this cooperation into account when setting the civil penalty.The Governors Office of Consumer Protection offers the following tips to people who are selling valuables through an online broker:Know the      reputation of the business you are dealing with. You can go to the Better      Business Bureaus website (www.bbb.org)      to check the business overall rating and see if there have been any complaints      lodged against the company. You may also want to search online for      consumer or industry reviews of the business. 

Make sure you      get all sales terms and policies in writing. Read the fine print and make      sure you understand and are comfortable with the terms of the contract.

Consider all      your alternatives. For example, you may feel more comfortable selling the      item to a local jeweler. That way you dont have to part with the item until      you have payment in hand.  Press Contact Info

Shawn Conroy

404-656-3790

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