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  • Report:  #201179

Complaint Review: Watchez.com - Internet

Reported By:
- rotterdam, Other,
Submitted:
Updated:

Watchez.com
www.watchez.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
At th 15th of April I ordered a watch at watchez.com. They asked me to verify my address. They send you a confirmation with a url https://secure.transecute.com to tracj your order incl. details:

Name of Company: Watchez Inc.

Site URL: http://www.watchez.com

Merchant's City: Mumbai

Merchant's Country: India

Merchant's Telephone Number: 33377780

After 4 weeks I asked them why I didn't receive my watch. They only send me a tracking number after I send this e-mail:

15th om May I got this email

Order ID : xxxxx

Shipped On : 2006-05-12

Courier : EMS Speed Post

Online Tracking Website :

http://app1.hongkongpost.com/CGI/mt/enquiry.jsp?mail_type=ems_out

*********************

Checking at the Hongkong Post:

Posting Date Posting Time Drop-off Point Destination

18-May-2006 09:03 Tsim Sha Tsui Post Office Netherlands

Date # Location Delivery Status

18-May-2006 Hong Kong Item posted.

But no more details. Watch was never sent.

Inquiry at Hongkong Post provided no more details than: wasn't sent to the netherlands.

Than I had to ask over and over again for a new tracking number proving the watch was shipped. This is one of their answers:

Dear rene

Thank you for placing your order on watchez.com.

As you are well aware that we had shipped your order on 18 may, 2006 and also sent you the tracking id for the same. We are very sorry to inform you that due to reason unknown to us, your order is not delivered. We at watchez.com have taken a decision that we will re-ship your order. your order will be again shipped by us in our next despatch schedule.

This kind of episode has never happened with us but we are sorry for the delay that has caused to you for your order.

we will be more careful now due to nature of replica business.

We hope that you will understand our condition. we will not earn but we sure want you to be our regular customer.

We will keep you updated and will soon send you your new tracking information.

We thank you once again and request you to please bear with us.

Best Regards,

Despatch Department.

watchez.com

After another month a second tracking number was emailed:

Dear rene

Please use this tracking id \"EA801607955CN\" to track your parcel online at

www.ems.com.cn

Of course didn't work either. Than after two week a third trackingnumber was emailed. Check my friendly conversation with Andy my friend from watchez.com:

it is sent to Tianjin and from there it will be shipped via TNT to you.

----- Original Message -----

To:

Cc:

Sent: Thursday, July 13, 2006 2:43 AM

Subject: Re: xxxxx

THIS IS THE SECOND TIME! DID YOU CHECK EMS? SEE BELLOW I DON'T LIVE IN THE CITY OF TIANJIN. AS YOU SAID YOU SHIPPED IT FOR THE THIRD TIME. WHAT IS THE NEW TRACKING NUMBER??? I GIVE YOU ONE MORE CHANGE THIS IS REALLY RIDICULOUS. AGAIN WHY DON'T YOU SHIP MY WATCH THROUGH DHL OR UPS (AS QUOTED ON WATCHEZ.COM) THE WATCH SHOULD BE IN THE NETHERLANDS THEN WITHIN TWO DAYS

NSTEAD OF THIS CRAPY SERVICE

CT082210860CN

12288; Your item was delivered(City of Tianjin) at 2006-07-12 11:02:00 Signed for by4YING

Timing Site Status

2006-07-09 13:13:00 City of Tianjin Posting

2006-07-09 13:16:00 City of Tianjin Forwarded

2006-07-09 13:16:00 City of Tianjin Despatch from Sorting

Center

12288; 2006-07-09 14:12:00 City of Tianjin Arrival at Sorting Center

2006-07-09 20:05:00 City of Tianjin Despatch from Sorting

Center

2006-07-11 02:08:00 City of Beijing Despatch from Sorting

Center

2006-07-11 09:31:00 City of Beijing Forwarded

2006-07-11 12:28:00 City of Tianjin Arrival at Sorting Center

2006-07-11 12:36:00 City of Tianjin Forwarded

2006-07-11 12:49:00 City of Tianjin Despatch from Sorting

Center

2006-07-11 17:52:00 City of Tianjin Attempted delivery

2006-07-12 11:02:00 City of Tianjin Delivery

From:

Subject: Re: xxxx

Date: Wed, 12 Jul 2006 19:54:11 +0530

YOUR PARCEL WAS RETURNED TO US BY EMS AND NOW IT HAS BEEN RE-SHIPPED AGAIN

YOUR TRACKING NUMBER IS CT082210860CN

YOU CAN TRACK THE PARCEL AT WWW.EMS.COM.CN

Just another tracking number that has nothing to do with my order.

Conclusion: don't order anything at watchez.com. They are extremely fast in getting your money but don't deliver anything than fake tracking numbers. Keep away from this gang of swindlers.

Rene

Rotterdam
Netherlands


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