- Report: #1443158
Complaint Review: Water System Incorp - tenn Franklin
Reported By:
Jacqueline -
indianapolis, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Water System Incorp
tenn, 37067 Franklin, United States
Phone:
(800) 366-0206
Web:
http://www.watersystems.com/
Categories:
Business Rating:
(0)
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Water System Incorp Water Systems, Incorporated Utility Billing Service - Submetered water Smart Meters showing high consumption when there are no leaks tenn Franklin
- Water bills fluctuating from month to month (never know if the bill will be under 100.00 or over, up to 460.00 dollars)
- Fluctuating water/sewage consumptions 5,300 gallons-36,000 gallon with no leaks, which means the METERS ARE THROWING ERRORS AND GIVING BAD READINGS.
- When you call the Water Systems company about the bills you’re always told there must be a leak, call a plumber (when there is no leak). Then the Bill mysterious goes down the next couple of months then back up again. Then down again.
- Payment Dates change from month to month (one month it’s the 14th, one month it’s the 9th or 10th ) late charges and or immed shut offs. Late fee 10.00/Reconnect 45.00.
- Pay online they charge Convenience fee 5.00 unless its auto. If auto no fee (We can’t do auto because of the fluctuation of the bills. Most companies only charge a convivence fee if you call and pay, not if you pay online).
- Pay a processing fee of 12.44 each.
- Water gets CUT off even when bill is paid at time for hours, days or even up to a week
- Can’t get any answers- Water System rude Customer service
- Can’t get any answers about high water bills - AMI rude Property Manager
- We are Paying a 115.00 maintenance fee to AMI that does not cover water
water bills for 1400 - 1600 sqf normally run 40-50 dollars
NEVER HAD ISSUES LIKE THIS UNTIL THEY WERE CONTRACTED
