- Report: #957674
Complaint Review: WaxVac - Internet
Reported By:
Angela -
Blackstone, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
WaxVac
Internet, United States of America
Phone:
1-800-285-7479
Web:
www.waxvac.com
Categories:
Business Rating:
(0)
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WaxVac Intentionally Deceiving Website, Internet
I wanted to order the waxvac I had seen on television commercial. The commercial stated that for $10 plus shipping & handling you could receive 2 waxvacs.
The first page of the website stated that same information, as well as the S&H charge of $6.99 for each waxvac unit. I clicked the "add to order" button.
The second page offered to double my order for a certain amount more. If you clicked "no" to that offer, it led you on to multiple other offers on other pages before you get to your order confirmation page.
After multiple attempts at trying to make sure I read everything and trying not to click on anything that I didn't want, I ended up with 3 separate order numbers and 8 email order confirmations. When I attempted to show my husband what the site was doing without actually submitted the order, I very carefully re-read the second page and realized that it said that my order had already been processed. There was no chance to review my order AT ALL. The second I hit "add to order", the order was already being processed.
The first page of the website stated that same information, as well as the S&H charge of $6.99 for each waxvac unit. I clicked the "add to order" button.
The second page offered to double my order for a certain amount more. If you clicked "no" to that offer, it led you on to multiple other offers on other pages before you get to your order confirmation page.
After multiple attempts at trying to make sure I read everything and trying not to click on anything that I didn't want, I ended up with 3 separate order numbers and 8 email order confirmations. When I attempted to show my husband what the site was doing without actually submitted the order, I very carefully re-read the second page and realized that it said that my order had already been processed. There was no chance to review my order AT ALL. The second I hit "add to order", the order was already being processed.
1 Updates & Rebuttals
georgiana
endicott,New York,
United States of America
Wax Vac
#2REBUTTAL Individual responds
Fri, December 07, 2012
Just wanted to let you know that i'm not sure where you live but my local Wal-Mart has a section of " as seen on tv" prodcts. There i bought this product with no additional charges. I hope you were able to get this worked out!!! I never buy off tv anymore I had a similar experience with another product. Good Luck!!!
