Weatherguard Exteriors, Inc.
West Palm Beach,#2UPDATE Employee
Fri, August 08, 2008
Weatherguard Exteriors, Inc. - Heidi Dale, is a very ethical business owner-general contractor. I have worked for Ms. Dale for five years and she is a very kind, caring and honest person, with very high ethical business values. Also are the people that are working for her and Weatherguard Exteriors, Inc. Our company goes above and beyond for our customers, potential customers, business contacts and employees. You could not ask for a better place to work and a more honest employer. So when I read this report I was mortified that Mr. Misner had misrepresented our company-Heidi, Dennis and Donald so unfairly. Mr. Harry Misner set up an appointment for our free no obligation inspection and presentation of our products. We were running an ad in the Palm Beach Post for a free $50.00 gas card for allowing us to show them our free no obligation presentation. The Misner's agreed to this appointment. Donald showed the Misner's our presentation, and they agreed to purchase the deal, and we were able to give him a very good price, because we were going to use the home as a model home in the area. Mr. Misner stated that he could also use the home to show because he is in the real estate business and would send us referrals. He also stated he would advertise us on his web site to his potential customers. After Donald wrote up the contract and the Misner's signed, Donald left our color wheel with them to look over the colors in the day light to make sure the colors they picked were good for them. The Misner's called Donald about an hour later and informed Donald that they were canceling the contract per the "Buyer's right to purchase to Cancel. Mr. Misner then asked Donald if he could work for us, with the advertising on his real estate business website. Donald stated "no", that was not a decision what he could make at this time. Mr. Misner also faxed and e-mailed the Cancelation to our office, and it was cancelled, and no monies on the credit card were processed for the deposit. Donald asked for the color wheel to be returned and Heidi sent the Misner's the $50.00 gas card for allowing us to show our presentation to them and a pre-paid postage box to return the color wheel to us. We have done no work for the Misner's, so I do not understand how they can make comments on our work, product and on the Textured Coating warranty, when they have not even purchased the product or seen the warranty. I do not understand why they are reporting Weatherguard Exteriors, Inc. to this site, and I believe their allegations to be totally unfair and with out justification. The only thing we did was go out and to show how our product could protect and improve their home. What it cost Weatherguard Exteriors, Inc. was one color wheel, the postage to get it back (to date has not been returned), a $50.00 gas card and being put on this site unfairly. Yours truly, Weatherguard Exteriors, Inc. West Palm Beach, FL 33411 Tammy Polen Office Manager/Bookkeeper
Weatherguard Exteriors, Inc.
West Palm Beach,#3REBUTTAL Owner of company
Fri, August 08, 2008
I am appalled with this situation. This is because as always, in good faith, my installation representative followed up on an appointment on time with this couple to which they agreed and set. The man, Harry Misner recieved a free no obligation inspection. I have an unflawed reputation in our community as a stand up general contractor, and I run everything I do perfectly. Please note the following: The first to present his case seems right, until another comes forward and questions him. All man's ways seem innocent to him. People can rationalize anything if they have no standards for judging right from wrong. And finally, there are at least two basic principles for making sound decisions: 1. Get the facts before answering. 2. Make sure you hear both sides of the story before judging. My company and its respresentatives have an impeccable record with our customers and contacts. I might also mention that I called Mrs. Heather Misner because she wanted to speak with the owner. She did not answer nor return my phone call following my message to her. The couple also recieved a free gas card from my company, held on to our fandek of our manufacturer's colors, which I personally paid for. I even sent them a pre-postage paid return box for the return of this item, which to date I have not recieved. My company has done no work for this couple. It seems to me, they are uncommonly unreasonable beyond what I have ever experienced as a contractor since I have gone above and beyond for this couple concerning an issue that doesn't have any validity whatsoever nor do I even comprehend. Heidi Dale, President/Owner Weatherguard Exteriors, Inc.
Hattycomb
Lake Worth,#4Author of original report
Thu, July 17, 2008
I've called the Tex Cote corporate office to inform them of this distributors practices after Dennis over at Weatherguard refused to give me the phone number. So I spoke with Keith Herrsek at Tex Cote and he was passing on the information the the district sales manager by the name of Chuck Coker, so we'll see what transpires from this.