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  • Report:  #1125709

Complaint Review: webs.com - Silver Springs Maryland

Reported By:
Wayne - Woodford, Virginia,
Submitted:
Updated:

webs.com
Silver Spring, MD Silver Springs, Maryland, USA
Web:
www.webs.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Created website with freewebs.com and used it for almost two years. The company became webs.com, then later vistaprint webs.com. It was difficult to manage so I stopped the billing through my premium account login. Access to the website and premium account were turned off.

Over 2 years later, I received a $99.95 charge to my credit card for their webhosting. The only way to turn off billing is through the premium account login. The only way to contact customer billing issues is through the premium account login or web chat through premium account login. That login doesn't work, so I can't contact them.

No telephone numbers are provided on the website. I sent email to customer support, but have only received autoreplies.

This is definitely a business to stay away from.



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