Jock Neil
France#2Consumer Comment
Thu, August 04, 2011
Websquash proved to be extremely honest and best company from a very happy client.
The only reason for writing this review is that I feel I owe them my honest review after what they have done to promote and flourish my business.
I ordered their US 225 service for my website optimization and they acted promptly and started working on my site seo. The results infact started showing up and that made me extremely happy.
But the most amazing part was that they refunded me US 125 just because they came up with a promotion in which their regular price of US225 was discounted to US100 only.
Though my service was one and a half month old, they still called me for the refund and issued it without even me asking about it.
That was the best gesture from websquash.com and I appreciate their honesty and the real business spirit in this regards. I am extremely happy with websquash services and I
owed them this clarification and my kind gesture. They helped me in every which way and i felt its my responsibility to state this as they are the best online company I have come accross.
Thank you very much websquash for your honesty and your super seo services. I will continue using and recommending your services.
Krish
Ahmedabad,#3UPDATE EX-employee responds
Tue, April 25, 2006
Hello, Am replying in response Mr. Jon - Redwood City, California. In our search engine optimization service, we create keyword analysis, website analysis and before making any updation on clients site, we send all the files to the client for review. The analysis suggests all the updations required in the clients site to make it search engine friendly and search engine optimization tips. If Mr. Jon did not receive any response, it may be a reason of email being filtered in the junk mail or filtered on the server somewhere as it contains attachment. We have provided enough mode of communication on our site through which anyone can contact us and resolve the matter. Its very common that an email gets filtered away or is accidentally deleted. We have not been contacted by the client, infact there is absolutely no reason for the client to get disappointed or annoyed because its just a matter of few email communications, they could have contacted us through any mode of communication stated on our site, telling us that they have not been communicated and we would have contacted them immediately through any other mode. Its just a matter of miscommunication and nothing else, we all know this happens due to heavy volume of emails received by everyone today. There are times when clients communicate after months of fulfillment of the order and we have their account still maintained with us, our services are not time based, we make sure that we assist our clients till they are completely satisfied. Regards Krish
Jon
Redwood City,#4Consumer Suggestion
Sat, September 04, 2004
I started a business making videos for weddings, memorials, aniversaries, etc., and in this process I made a website .. Then I found websquash.com which said for 74.99 I can have my site optimized and ranked into the top 3 pages of search engines guaranteed! I received an email shortly after the money was taken out of my account and it said that within 4 to 5 business days my site would be ranked and optimized. Well, several weeks later...which is more than 4 to 5 days if the idiots don't know the difference... and still no action. Whatever you do, stay away from websquash. They're a bunch of liars, I hope they hurry and get things right, because hell is really hungry for the people that have any part of that company!!!