- Report: #708631
Complaint Review: Websquash Technologies - Internet
-
Author Not Confirmed
Why?
Websquash Technologies
Internet, United States of America
Phone:
Web:
www.websquash.com
Categories:
Business Rating:
(0)
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Websquash Technologies Ripped offed (charged Credit Card and did Nothing), Internet
I have the recent credit card statement that says I paid Websquash Technologies Whom they use iportis.com to process the charge for a home page search engine optimization promotional plan They contacted me by email saying they were going to begin work on my site but they needed my ftp information. I have tryed countless times to send them this information and each and every email has been returned to me unanswered and unread by them. I have tryed to call them on every phone number they have several times during the day and night and all I get is an answering machine saying they are unavailable. I am very angry about this and I think I'll look into having the FTC shut them down. Here is my order for nothing. Don't use these people.
Order ID:
Order Status:
Authorized
Order Date:
02/04/2011 10:12:02 AM (EST)
Order Items:
Item Description
Quantity
Price (USD)
Total (USD)
Product: Promotional Plan
1
$ 51.99
$ 51.99
Home Page Optimization
1
$ 74.99
$ 74.99
Order Total:
$ 126.98 (USD)
1 Updates & Rebuttals
Krish
Bloomfield hills,Michigan,
United States of America
Miscommunication or Email Error
#2UPDATE Employee
Sat, April 23, 2011
Dear Sir / Madam,
There definitely seems some misunderstanding or miscommunication.
I dont see your name or anything related to you on this post. Can you please post your order ID to me and I will personally check what the issue is. Also do send us 2 or your alternate email address where we can communicate to you so as to avoid any further email miscommunication.
Rest assured, we have been in business since a few years now and we have made sure that each and every client gets 100% satisfied.
Its an internet business and email communication do get caught up in junk mails at times on both the client and vendor end. Rest assured, your issue will be resolved to your satisfaction. 100% customer satisfaction is our only policy.
