No_tolerance
TRENT,#2REBUTTAL Individual responds
Mon, August 03, 2009
The exact same thing happened to me. I was never late and I even paid extra on my car payment for 2 years. I am completely disabled and have diabetes. I have to go the doctors which are over 150 miles away. They would not work with me at all and they were very rude about it. I tried to get my dad as a co-signer who has perfect credit and they denied him too...they wanted me to pay them $3000 that day or they would repossess the car. I had no money which is why I called in the first place. So they repossessed the car and the lady on the phone told me..you realize we are repossessing your car and we will auction it and sue you for the remainder. So in the mail they tell me they are suing me for just under $10,000. With my interest and not counting the extra payments I made that is about what I really owed on the car. They refused me a printout on my payments 3 times and I noticed that my account number on the bills just suddenly changed and it was NOTHING like my account number before. When I confronted them about this...they told me I read it wrong and it didn't change. I have paperwork to prove otherwise. They now have continually called on sunday afternoons, 11pm at night 5am in the morning...and harrassed my elderly parents. They told them to send something in the mail but they refused several times. This same woman called my father ..keep in mind I am a 35 year old woman, and asked for me and my dad (71 years old) answered the phone...she asked who she was speaking to and he said well I'm her dad and I don't know where she is. This woman told my father "What kind of father are you? You don't even know where your daughter is" This is beyond the line they are breaking so many laws I cannot even count them. Taking advantage of people and I am not sure it isn't a scam...because somewhere there is about $5000 that was sent to them over time and they are not showing that being deducted and refuse me paperwork of my payments. I am especially concerned since my account number suddenly changed...was it pocketed or transferred somewhere else like India for their obnoxious collectors?? What ever you do...NEVER EVER USE WELLS FARGO FOR ANYTHING...ESPECIALLY A CAR. They left me high and dry and I was unable to see my doctors for months...so naturally I got real bad sick because it was time to change my medicine. My blood sugar was running 398 daily but I couldn't go to the doctor due to them repossessing my car. I want to know if an investigation is done we all need to band together and fight these people..scam artists under what used to be a dependable company years and years ago.No one will listen it seems...we the consumers need to exploit this company for preying on innocent victims.