- Report: #266338
Complaint Review: Wells Fargo Financial Acceptance - Kansas City Missouri
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Wells Fargo Financial Acceptance
WellsFargoFinancialAcceptance.com Kansas City, Missouri, U.S.A.
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Wells Fargo Financial Acceptance WHAT A RIPOFF! Kansas City Missouri
I financed a vehicle from Robke Cheverolet in April of 2005. Everything was fine and payments were made on time. In August of the same year I refinanced the vehicle and the total bill was around 19000.00. That same month I lost my job and tried to call them and work something out and it just wasn't happening. I had a co-signer on the car which at that point filed bankruptcy and in November of 2005 I was in a bad car accident.
My insurance company cut Wells Fargo a check for 13000.00 leaving a balance of 6000.00 which I had GAP insurance to cover. I assumed that when they told me everything was taken care of that I had nothing left to do with this car.
Three weeks ago on July 8, 2007 Wells Fargo contacted me after I had noticed they were still on my credit and called them. They explained to me that since my co-signer had filed bankruptcy (after the check was cut to them from my primary insurance carrier) that this account had been stuck in their bankruptcy department.
Also they hadn't filed a claim with GAP insurance and now had an outstanding balance of 7600.00 in their office. They offered to settle it for 5500.00 and I informed them that they weren't getting a dime from me. That is the reason I purchased the GAP insurance.
One little p***k I talked to said that since I work in collections I should know the bankruptcy laws and I should know I have debt out there. I told him not when I was told by one of his associates that there would be a claim filed with GAP.
I am currently working with a person in their GAP department at Wells Fargo but I don't see that getting resolved after they waited for almost 2 YEARS to contact me and let me know the claim hadn't been filed. I have also filed a complaint against the main Wells Fargo Bank with the BBB because this is utterly rediculous and I am tired of being tossed from agent to agent.
If I don't reach a resolution with the BBB or Wells Fargo I am going to consult an attorney and turn this over to the local news stations so that others aren't put in the same position I was.
WARNING: IF THE ONLY PLACE YOU CAN GET FINANCING IS THROUGH WELLS FARGO I WOULD JUST SAVE THE MONEY TO PURCHASE WHAT YOU WANT BECAUSE WHEN YOU FINANCE THROUGH THIS COMPANY YOU GET WAY MORE THAN YOU BARGAIN FOR.
Richard
Erlanger, Kentucky
U.S.A.
My insurance company cut Wells Fargo a check for 13000.00 leaving a balance of 6000.00 which I had GAP insurance to cover. I assumed that when they told me everything was taken care of that I had nothing left to do with this car.
Three weeks ago on July 8, 2007 Wells Fargo contacted me after I had noticed they were still on my credit and called them. They explained to me that since my co-signer had filed bankruptcy (after the check was cut to them from my primary insurance carrier) that this account had been stuck in their bankruptcy department.
Also they hadn't filed a claim with GAP insurance and now had an outstanding balance of 7600.00 in their office. They offered to settle it for 5500.00 and I informed them that they weren't getting a dime from me. That is the reason I purchased the GAP insurance.
One little p***k I talked to said that since I work in collections I should know the bankruptcy laws and I should know I have debt out there. I told him not when I was told by one of his associates that there would be a claim filed with GAP.
I am currently working with a person in their GAP department at Wells Fargo but I don't see that getting resolved after they waited for almost 2 YEARS to contact me and let me know the claim hadn't been filed. I have also filed a complaint against the main Wells Fargo Bank with the BBB because this is utterly rediculous and I am tired of being tossed from agent to agent.
If I don't reach a resolution with the BBB or Wells Fargo I am going to consult an attorney and turn this over to the local news stations so that others aren't put in the same position I was.
WARNING: IF THE ONLY PLACE YOU CAN GET FINANCING IS THROUGH WELLS FARGO I WOULD JUST SAVE THE MONEY TO PURCHASE WHAT YOU WANT BECAUSE WHEN YOU FINANCE THROUGH THIS COMPANY YOU GET WAY MORE THAN YOU BARGAIN FOR.
Richard
Erlanger, Kentucky
U.S.A.
