- Report: #114809
Complaint Review: Wells Fargo - Midland Texas
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Wells Fargo
www.wellsfargo.com Midland, 79701 Texas, U.S.A.
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Wells Fargo Closing account after $1 charge for checking account balance RIPOFF Midland, Texas
I too have had my experiences with Wells Fargo and I've only been with them 3 months. Friday, after my paycheck gets deposited and another check goes through, I'm cancelling the account and switching to another local bank. I have been upset about two overdraft fees that must have been initiated by hidden fees unknown. I'm upset because I record EVERYTHING, every transaction, everything - in my checkbook. I'm the type of person who will hold up a line in a store while I record my checkbook - I've learned the hard way in the past to watch my balance like a hawk. So when I woke up yesterday and saw that my account was $15 off my bookkeeping and went $5 in the negative I was floored. I knew I would get hit with at least one 33 (overdraft charge) but got hit with two 33's instead. But this morning was the real incident that would make you want to throw your computer out the window - I notice a $1 charge for just checking my balance at an ATM. Now it wasn't a Wells Fargo machine so perhaps the charge didn't come from them directly (I also wasn't forewarned of a
"check your balance" charge, which ATM's usually warn you before completing the transaction). As a result, I have an extra dollar charged to my account and since it's in a negative balance already I can see Wells Fargo slapping me with another $33, again for a $1 balance inquiry charge at an ATM. When it does post, that is when I begin my search for a new local bank.
Alec
Midland, Texas
U.S.A.
"check your balance" charge, which ATM's usually warn you before completing the transaction). As a result, I have an extra dollar charged to my account and since it's in a negative balance already I can see Wells Fargo slapping me with another $33, again for a $1 balance inquiry charge at an ATM. When it does post, that is when I begin my search for a new local bank.
Alec
Midland, Texas
U.S.A.
1 Updates & Rebuttals
Troy
Waco,Texas,
U.S.A.
How did the overdraft occur?
#2Consumer Comment
Wed, October 27, 2004
What exactly caused your account to go into overdraft? This information would help us to understand why this happened and to make suggestions. Have you tried contacting your local Wells Fargo branch? I have found this to be much more helpful than calling the 1-800 number; many times a branch can do something that Customer Service is either unwilling to do or simply cannot do. As for the ATM fee ... I'm not sure why there was no notice of an ATM inquiry fee. However, if you read your Account Disclosures and Fee Schedule, in the section that lists fees for using your debit card or an ATM, you will see a notice that the ATM owner may impose a surcharge, and that you may be charged a fee for a balance inquiry, even if you did not make a withdrawal or transfer. I would try contacting the local branch before leaving Wells Fargo ... you may just find a sympathetic ear there.
