;
  • Report:  #1146738

Complaint Review: Western Dental services inc - Salinas California

Reported By:
grace hendrix - Carmel Valley, California,
Submitted:
Updated:

Western Dental services inc
1229 N Main Street Salinas, 93906 California, USA
Phone:
888) 856-0124
Web:
westerndental.com
Tell us has your experience with this business or person been good? What's this?

June, 2010 I accompanied a friend to her appointment to Western Dental, Salinas, CA. As I waite in the lobby I asked the receptionist the process for getting your teeth cleaned.  She requested I sign in and she would make arrangments for me to get my teeth cleaned, as that's all that I needed.

They called me into my appointment in a room. As I waited, someone grabbed me and said come to this other room.  So I did what I was told.  Then she began to take exrays, which I did not ask for especially since, I had discussed with the receptionist and she knew all I needed was cleaning.  Then I was taken to another room and waited and waited and waited, I had an appointment so I rushed out. I did not get a cleaning, they took xrays without me authorizing them.

I began to receive a bill for around $150 for my appointment.  I called and tried to explain the situationand they made me feel like I was lyiing.   They sent me letter that said they would remove the $350 from my credit report agencies.

This has not happened and it has been Three years later.

No one explained that i had to get an exray before I get my teeth cleaned.  They just did it without asking.

I would think twice before going to this office, the wait for three hours and they were very disorganized.

 



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//