- Report: #297625
Complaint Review: Westgate Resorts - Orlando Florida
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Westgate Resorts
Orlando, Florida, U.S.A.
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Westgate Resorts New owner that has been scammed and out of 10 day cancellation period Have paid a down payment but an not willing to pay additional charges Orlando Florida
I have recently purchased a westgate resort timeshare. I was told that I would be purchasing a timeshare at a five star hotel. I was never given an option on the exact resort I wanted or the week I wanted reserved. Instead, I was given a unit at the Westgate Towers on a week that will never fit my working schedule. I tried to cancel but have been told that I am out of my 10 day cancellation window. I have been back to the sales office several times and have left several messages. I have not been given any answers on what I can do to change my reservations. Instead, I have just been given lies about how the supervisor is never present. I would like to cancel timeshare and do not want to pay anything else. I want to know what the best way of getting out of this mess would be. My next charge will take place on January 20th, so I would like a helpful answer ASAP.
Amanda
Houston, Texas
U.S.A.
Amanda
Houston, Texas
U.S.A.
2 Updates & Rebuttals
Tarie
Manassas,Virginia,
U.S.A.
the owners advocate
#2Consumer Suggestion
Sat, November 01, 2008
You can do either two things: 1. stop paying on it 2. contact the owner's advocate and see if they can help you. If you need more info you can e-mail me at (((ROR redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Westgate Employee
Orlando,Florida,
U.S.A.
Cancellation
#3UPDATE Employee
Fri, February 01, 2008
As long as you submit in writing your cancellation request within the 10 day recission period on your contract you signed you should not have a problem.
