- Report: #183081
Complaint Review: WhiteOvernite - Kyfission - Mountain View California
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Author Confirmed
Why?
WhiteOvernite - Kyfission
800 W El Camino Real STE 180 Mountain View, 94040-2586 California, U.S.A.
Phone:
909-9303060
Web:
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Business Rating:
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WhiteOvernite - Kyfission ripoff, credit card fraud Mountain View California
I ordered a "FREE TRIAL" of white overnite, never even received my free trial and cancelled my account only to have them charge me 106.00 for a product I did not order.
I sent the product back and after 26 phone calls and leaving numerous messages and emails, finally got a person only to be told that they do not give refunds and it is not possible to cancel your account before the 106.00 first shipment. I asked to speak to a supervisor and was told one wasn't available and the csr dod not wknow when one would become available.
I called again the next day and was told (yes , I got a real live person two days in a row) the same except this gentleman was nice enough to hang up on me (I didn't even use profanity, wanted to but didn't). I have since filed a complaint with the BBB and am cosidering a class action suit. I suggest others do the same.
Sensena
Paisley, Florida
U.S.A.
I sent the product back and after 26 phone calls and leaving numerous messages and emails, finally got a person only to be told that they do not give refunds and it is not possible to cancel your account before the 106.00 first shipment. I asked to speak to a supervisor and was told one wasn't available and the csr dod not wknow when one would become available.
I called again the next day and was told (yes , I got a real live person two days in a row) the same except this gentleman was nice enough to hang up on me (I didn't even use profanity, wanted to but didn't). I have since filed a complaint with the BBB and am cosidering a class action suit. I suggest others do the same.
Sensena
Paisley, Florida
U.S.A.
