- Report: #958910
Complaint Review: Widget love - Internet
Reported By:
Melissa -
Reisterstown, Maryland, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Widget love
Internet, United States of America
Phone:
Web:
Widgetlove.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Widget love Widgetlove, widgetlove.com Fraud, never shipped, no communication Internet
I purchased the living social deal for makeup brushes through widget love on September 9, 2012. It is now October 23rd and i have yet to receive my order. I have left multiple voice messages and sent numerous emails to widget love and have not received a response. I did receive an email immediately after my order was placed providing a tracking number. I checked the tracking for weeks but only found that my order was 'processing.'. I tried to track the order today and, apparently, they no longer offer the tracking feature.
I contacted living social on October 12th and found the rep to be surprisingly helpful. He informed me that they have received many complaints about this deal. He also noted that widget love had many deals withnls now and that they were 'overwhelmed' and going through staffing changes. Frankly, i dont care about their staffing issues. Im sure they will not have to worry about these issues once they have NO BUSINESS due to the awful service they have given to thousands of customers throguhnthe ls deals! I was asked to give it another week or two. The rep emailed me after our conversation and was told to keep in contact with him via email for follow-up. The rep also told me that a refund is a possibility... We will see! It has now been over six weeks since i placed my order.
I contacted living social on October 12th and found the rep to be surprisingly helpful. He informed me that they have received many complaints about this deal. He also noted that widget love had many deals withnls now and that they were 'overwhelmed' and going through staffing changes. Frankly, i dont care about their staffing issues. Im sure they will not have to worry about these issues once they have NO BUSINESS due to the awful service they have given to thousands of customers throguhnthe ls deals! I was asked to give it another week or two. The rep emailed me after our conversation and was told to keep in contact with him via email for follow-up. The rep also told me that a refund is a possibility... We will see! It has now been over six weeks since i placed my order.
1 Updates & Rebuttals
Widget Love
Markham,Ontario,
Canada
Livingsocial Order
#2UPDATE Employee
Wed, December 19, 2012
Hi there,
We'll be glad to help you further! Did you receive your parcel? If not, can you please provide us with your ORDER ID number so we can retrieve your Tracking Number?
Thanks!
