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  • Report:  #957280

Complaint Review: WidgetLove.com - Internet

Reported By:
anonymous - vista, California, United States of America
Submitted:
Updated:

WidgetLove.com
Internet, United States of America
Phone:
8009906771
Web:
www.widgetlove.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Apparent Fraud. Widgetlove.com offered professional make-up brushes sold through Living Social.com

I placed an order September 4th. Website says to allow 3-5 weeks for delivery but if not received within 6 weeks to contact the company immediately. I made several attempts to call the company at various times of the day to only receive a recorded message every time. Left several messages with my name and phone number and never received a return call.

I then emailed the company twice and finally received a response. The response stated the parcel was stuck in customs. They provided a tracking# and a link but indicated you would not be able to get an update until the package was released from customs. Held in customs for this long? I highly doubt it. When i tried to track the # they provided the result was, "Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office."

I've sent an email requesting a refund... we'll see how that goes!
 


1 Updates & Rebuttals

Widget Love

Markham,
Ontario,
Canada
Order

#2UPDATE Employee

Wed, December 19, 2012

Hi there,

We wanted to check in with this to make sure you received your order or a refund. Please provide us with an update and/or your Order ID if you require further assistance so we can look up your order and continue to provide you with assistance!

Many thanks

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