- Report: #169823
Complaint Review: Wirefly - Internet
-
Author Confirmed
Why?
Wirefly
www.wirefly.com Internet, U.S.A.
Phone:
888-3788091
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wirefly Caution when using these people, as they seem to be a scam. ripoff Internet
I would steer clear of them.
I ordered a razr through them that was 49.99 with a 50 rebate. They never delivered the phone and I am STILL waiting for a refund. Trying to get someone that understands english is almost impossible as is trying to get a supervisor on the line.
In short, I feel that this was a scam, as when I contacted FEDEX to run the tracking number (2 days after the phone was supposedly shipped) they said the only activity on the tracking number was the label printout. I contacted Wirefly (keep in mind I ordered it next day), and they said it had already shipped. 4 days later. No phone, and as I said, still waiting on the refund. Ended up goin to best buy and gettin the same phone for 60 bucks.
Please beware when ordering through these people.
P.S. The local phone number for the company is no longer in service either.
Erick
germantown, Maryland
U.S.A.
I ordered a razr through them that was 49.99 with a 50 rebate. They never delivered the phone and I am STILL waiting for a refund. Trying to get someone that understands english is almost impossible as is trying to get a supervisor on the line.
In short, I feel that this was a scam, as when I contacted FEDEX to run the tracking number (2 days after the phone was supposedly shipped) they said the only activity on the tracking number was the label printout. I contacted Wirefly (keep in mind I ordered it next day), and they said it had already shipped. 4 days later. No phone, and as I said, still waiting on the refund. Ended up goin to best buy and gettin the same phone for 60 bucks.
Please beware when ordering through these people.
P.S. The local phone number for the company is no longer in service either.
Erick
germantown, Maryland
U.S.A.
2 Updates & Rebuttals
Erick
Germantown,Maryland,
U.S.A.
RE:Refund
#2Consumer Suggestion
Thu, January 26, 2006
Yes, after several inquiries by me to wirefly, the refund was FINALLY given. On a side note to this though, the customer service was just as bad trying to get through to someone that could confirm that the refund was due was just as bad as trying to get a status on the phone that was cancelled.
Doreen
Washington,District of Columbia,
U.S.A.
Follow up
#3UPDATE Employee
Thu, January 26, 2006
Erick, was your refund credited yet? Send me an email and I'll get this sorted out. Doreen ddennis(at)inphonic.com Office of the President
