- Report: #209753
Complaint Review: WiseTronics - New York New York
-
Author Confirmed
Why?
WiseTronics
Wiseronics.com New York, New York, U.S.A.
Phone:
877-678-8990
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WiseTronics Liars Avoid at all lengths Bait & Switch ripoff New York New York
Below is a copy of my order.
CustomerID # XXXXX
Thank you for your order. Your order number is XXXXXX, placed 9/1/2006 at 3:11PM.
Important: Please note that if your shipping address is different from your billing address (the address to which your monthly credit card statement is sent), you will have to use the toll-free number on the front or back of your credit card to contact your credit card company and add an Alternate Shipping Address which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address.
Failure to do so may considerably delay the processing of your order.
Bill To:
My Name
My Address
Pinetop, AZ 85935
United States
My phone
My email address
Ship To:
Same as above
Payment Info:
Credit Card: Visa
My name
***************My CC #
Exp: 11/2008 Shipping Method:
2 Business Day Air
Order Details:
Code Item Qty Price Total
cnpss3is Canon PowerShot S3 IS, 6.0 Megapixel, 12x Optical/4x Digital Zoom, Digital Camera 1 $265.00 $265.00
Sub Total: $265.00
Tax: $0.00
Shipping: $43.51
Grand Total: $308.51
Order Comments: Please ship immediately, going on vacation 9-7-06
Thank you for shopping at Wisetronics.com!
Copy of Confirmation call back request were they try to sell you accessories.
We thank you for choosing Wisetronics.com as your choice for all your photographic equipment.
In order to further verify your order number 113173, we will need to speak with you on the phone. Please call our Verification department at 1-877-678-8990 (x. 112 or x. 105) so we may verify and complete processing your order.
Store Hours:
Monday - Thursday: 9 am to 8 pm (EST)
Friday: 9 am to 5 pm (EST)
Sunday: 10:30 am to 6 pm (EST)
Once again,
Thank you for choosing WiseTronics.com.
P.s. please have your order number ready when you call.
I called WiseTronics.com to verify that they had this camera in stock before I placed the order. Twice they assured me they had this camera for this price in stock and told me to go ahead and place the order online. I did exactly that as you can see in the above order confirmation.
When I called them back to verify the order and listen to the additional sales pitch, they said "oh Sir, the camera you ordered is the overseas version and does not have the USA warranty, software, or USB cable that the American version has and would be shipped bare.
I protested a little and was very frustrated by their Bait and switch tactic, but told them to ship it anyway.
They said hold on and I will transfer you to my manager. I held on for approximately 12 minutes and the manager picks up and tells me that the camera I ordered was not in stock and it would be 3-4 weeks before it would ship. I pleaded with him to not screw me around for several minutes. He told me not to beg and that's the way it was going to be. Again I asked him to please honor his online advertized deal. He said hold on a few seconds and came back to the phone and said "your order has been cancelled At that point I lost my cool and hung up.
Weston
Pinetop, Arizona
U.S.A.
CustomerID # XXXXX
Thank you for your order. Your order number is XXXXXX, placed 9/1/2006 at 3:11PM.
Important: Please note that if your shipping address is different from your billing address (the address to which your monthly credit card statement is sent), you will have to use the toll-free number on the front or back of your credit card to contact your credit card company and add an Alternate Shipping Address which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address.
Failure to do so may considerably delay the processing of your order.
Bill To:
My Name
My Address
Pinetop, AZ 85935
United States
My phone
My email address
Ship To:
Same as above
Payment Info:
Credit Card: Visa
My name
***************My CC #
Exp: 11/2008 Shipping Method:
2 Business Day Air
Order Details:
Code Item Qty Price Total
cnpss3is Canon PowerShot S3 IS, 6.0 Megapixel, 12x Optical/4x Digital Zoom, Digital Camera 1 $265.00 $265.00
Sub Total: $265.00
Tax: $0.00
Shipping: $43.51
Grand Total: $308.51
Order Comments: Please ship immediately, going on vacation 9-7-06
Thank you for shopping at Wisetronics.com!
Copy of Confirmation call back request were they try to sell you accessories.
We thank you for choosing Wisetronics.com as your choice for all your photographic equipment.
In order to further verify your order number 113173, we will need to speak with you on the phone. Please call our Verification department at 1-877-678-8990 (x. 112 or x. 105) so we may verify and complete processing your order.
Store Hours:
Monday - Thursday: 9 am to 8 pm (EST)
Friday: 9 am to 5 pm (EST)
Sunday: 10:30 am to 6 pm (EST)
Once again,
Thank you for choosing WiseTronics.com.
P.s. please have your order number ready when you call.
I called WiseTronics.com to verify that they had this camera in stock before I placed the order. Twice they assured me they had this camera for this price in stock and told me to go ahead and place the order online. I did exactly that as you can see in the above order confirmation.
When I called them back to verify the order and listen to the additional sales pitch, they said "oh Sir, the camera you ordered is the overseas version and does not have the USA warranty, software, or USB cable that the American version has and would be shipped bare.
I protested a little and was very frustrated by their Bait and switch tactic, but told them to ship it anyway.
They said hold on and I will transfer you to my manager. I held on for approximately 12 minutes and the manager picks up and tells me that the camera I ordered was not in stock and it would be 3-4 weeks before it would ship. I pleaded with him to not screw me around for several minutes. He told me not to beg and that's the way it was going to be. Again I asked him to please honor his online advertized deal. He said hold on a few seconds and came back to the phone and said "your order has been cancelled At that point I lost my cool and hung up.
Weston
Pinetop, Arizona
U.S.A.
