- Report: #495519
Complaint Review: witabtt.com - UK USA AUST Nationwide
-
Author Not Confirmed
Why?
witabtt.com
UK USA AUST, Nationwide, United States of America
Phone:
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
witabtt.com Antivirus Protection I had a pop-up from a virus protection company saying I had trojan and many other viruses. It would not go away. I decided to purchase it. Nationwide
I was on the internet when I had a pop-up saying that I had malicious virus like Trogan etc cetera. It kept popping up and I couldn't get rid of it. I decided to join it as I was worried that I had these viruses. I even had my Computer Technician look into it and he thought it seemed fine. The name of the company was Personal Antivirus. I joined and the problem seemed to go away - the problem being the pop-ups. I started having problems with my computer jamming up and though I may need to do another virus scan. When looking for Personal Antivirus I couldn't find it anywhere on my computer. I decided to do a google search on Personal Antivirus and realised it was a scam. I had joined up and had 99.60 dollars debited from my bank account.
This is the email I received from them after I had paid.
Thank you for the recent purchase Personal Antivirus software. Your Order ID is IBW0135352-pndib. THIS IS A ONE-TIME CHARGE. Product/Service ordered: License for Personal Antivirus This charge will appear on your card statement as witabett.com ACTIVATION INFORMATION: Registration key:AGB32-KLFV3-943VM-LVM800 To register, start Personal Antivirus and click on Activate program. Please enter your registration key to activate software.
If you have any questions regarding using of software, please email us to [email protected] or give us a call at any time. Support phone numbers: +1 888 3180062 USA +1 888 7626562 USA +1 289 814 0036 Canada +44 20 302 65693 United Kingdom +61 3 900 18836 Australia Sincerely, Customer Support
I have emailed them - with no reply and tried to phone all numbers and been told they are disconnected. Do NOT TOUCH THEM. I have contacted my bank and they are taking action. I was very easily SCAMMED.
1 Updates & Rebuttals
Steven
Owendale,Michigan,
USA
personal antivirus and witabbt, would like faster respond
#2
Fri, September 18, 2009
I made up my mind to subscribe for Personal Antivirus after I entered some malicious web-site serfing on the internet but since downloading this software a bunch of pop-ups started showing up on my computer and whatever I did they would'n go away. Following my daughter's advice I tried to reinstall the program on my system but for some reason the antivirus disappeared and I couldn't locate it anywhere on my computer. I knew I purchased this software and my credit card company confirmed the charge of 79.95 on my account and besides I received the confirmation of purchase from witabtt company via e-mail. Then I tried to get in touch with support guys as the service was included in subscription but for some time all the lines were busy. I left a message on the voice mail informing about the problem and they got back with me in about 15 minutes. What I consider a big trouble appeared not so big one. In a few minutes I received instruction how to reinstall Personal antispyware on my computer and it seemed working properly since then. Nevertheless, I'd prefer faster respond from those guys...
Steven Dandrey
Michigan
U.S.A.
