- Report: #1475393
Complaint Review: Wix - San Francisco California
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Author Confirmed
Why?
Wix
2601 Mission Street San Francisco, 94110 California, United States
Phone:
415-643-6479
Web:
www.wix.com
Categories:
Business Rating:
(0)
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Wix wix.com The Web Editor is unworkable and the tech support is useless. San Francisco California
The Wix web site editor is very difficult to use, the responses I get from tech support either state the obvious without addressing the issue or run you around in circles. There is no live answer on their phone line, so basically you pay your grand and you're on your own with a web editor full of flaws. I used the suggested web page to request a callback but it did not come. Robo-man is a dead end.
The end result is over $1,000 in fees and no usable web site. Pretty pricey for automated responses that don't help at all. Even then if you want a truly e-commerce site you will need to interface your Wix site to third-party pages, meaning extra expense. This is not an all-in-one solution. You really need to uderstand programming to get it to all work together.
The delete key does not work, amateurish images cannot be deleted, and content from your products list cannot be displayed over on the shopping page so your customers can't make an actual purchase. Wix for our enterprise has been a gross loss of productivity time and advertising budget.
