Complaint Review: Woodlands Of Crest Hill - Crest Hill Illinois

Since living at the Woodlands of Crest Hill it has been nothing but problems. Within the first month of living there our friends car was stolen out of the parking lot. We have also had many cockroaches. I brought one of the bugs over to the office so they could see exactly what I had living in my apartment I got a unfriendly attitude, as I always did whenever I went over there with a problem. He said "I know what a cockroach looks like I don't want to see it" as he scooted away from me. If he doesn't want to look at them does he think I want them in my bed with me as I sleep. I left feeling as if it was my fault that there were problems. They did send someone over to spray for the bugs, which did not work. The cockroaches actually seemed to get larger and when I told them about that all they said was that every apartment has problems with cockroaches. I have even been told by one of the maintenance guys that they have had such bad roach problems to the point that he had to pull his guys out of certain buildings and they want me to live here! I also found mold in my ceiling, which took them weeks to come over about. It concerned me the most because my boyfriends asthma started acting up and I had a miscarriage after moving into the apartment. When they sent the worker over he tried to tell me that is was not mold and it was just a bad paint job. If I was there alone I would have believed it and continued living in the mold infested apartment. Luckily I was with someone who is in the trades so he made him scrape the paint and of course there was a ton of black mold covering my whole bathroom ceiling. It took them about a month to send someone back over to fix the mold and the hole and when they came to fix it they tried to just cover the mold AGAIN! Everything in the whole apartment is put together horribly and almost everything has broke including my dishwasher, toilet, towel rack, light in closet, and air conditioner. Also, the laundry room washers and dryers are broken almost every other week. It is not even worth calling the office for these problems because they will never show up. I have been harassed in my own hallway on many occasions and in the parking lot on the way to my apartment. Everyone I have ran into there sells drugs and they are always in the parking lot selling them. The drugs include marijuana, crack, and heroin. Not only are there drugs being sold in the parking lots I have seen many fights also. I assume the people that are always lurking in the parking lots are the ones breaking into cars too. I have been told by 2 police officers to #1 not go outside a lot at night and #2 to make sure cars are locked at all times because of the many incidents at the Woodlands, especially with theft. I can say that they are right, my boyfriends work tools were stolen one night. There were about $2,000 worth of tools in there. Also, we had a $600 phone stolen when we ran into the apartment just to grab something. We were in there for no more than 5 minutes which shows that there is someone obviously watching people. I was also fined $100 on the 6th of the month because I was short $4 from their gas bill, which they come up with and deliver. They would not except my $4 and told me I would have to come up with the $104 by the end of the week or I would be evicted. Keep in mind, this is while I'm 6 months pregnant and have had nothing but problems with these people. I am VERY patient and understanding when it comes to them taking months to fix my stuff but they could not be understanding that I wasn't aware I was $4 short when I payed the rent? Not long ago I came home to my bathroom ceiling pouring water from the ceiling and damaging everything I had in there. When we called they told us "We'll TRY and have someone there for you tomorrow if we can." TRY? My bathroom and apartment were filled with water that had a horrendous smell. I walked over to the office to try and see if anyone was there to have them come sooner. They ended up sending someone over which had no idea what to do, and found out there was something wrong with the toilet in the apartment above us. They said they'd have someone else come look but in the meantime there would still be leaking water. It took them over a month to come and fix the hole they carved in the ceiling. There is no talking to the workers here, they are always unfriendly and never willing to help. They also laugh in your face and try to mess with you when you need anything. Not only that but this is the most unsafe, under managed place I could ever imagine living. I would not wish my worst enemy to live in these circumstances.