- Report: #1154146
Complaint Review: World Car Center and Financing - Kissimmee Florida
Reported By:
Pool Table Professionals LLC. -
Kissimmee, Florida,
Submitted:
Updated:
-
Author Not Confirmed
Why?
World Car Center and Financing
2529 Orange Blossom Trail Kissimmee, 34744 Florida, USA
Phone:
407-931-0100
Web:
www.worldcarcenter.net
Categories:
Business Rating:
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World Car Center and Financing This place is HORRIBLE! NEVER EVER BUY A CAR FROM THESE CROOKS!!!!! Kissimmee Florida
This place is HORRIBLE! NEVER EVER BUY A CAR FROM THESE CROOKS!!!!
My husband and I bought a 2004 Mercedes Benz from them last March (2013). When we test drove the car we noticed that it seem to have a rough idle. The salesman said that he would make sure EVERYTHING was fixed and that the car would be running perfectly before we purchased it. After making a list of the things that needed to be fixed, we left. We went back to the car lot several days later for another test drive and just as the salesman said the car ran great.....Their mechanic said he had replaced the spark plug wires, plugs and replaced a coil. We signed all the paperwork and with that paperwork we received a "bumper to bumper" warranty stating that World Car Center will repair the car at 70% our cost, for parts and labor for TWO YEARS.
Fast forward to just this past week, we are driving the car and it starts “misfiring". We take up to the car lot and we are told they will not be able to look at the car until later this week; they say we must make an appointment to even have them look at the car. We make an appointment for the following Monday @9am.
Needless to say, the car starts to run worse. We decide to take it to another mechanic who looks at immediately and tells us the wires need replacing. Monday morning, we drop the car off for our 9am appt. We tell the mechanic that we were told that the wires need replacing. Since he replaced the wires just about a year ago, the wires should still be under warranty. We are told "we will call you with a price". Monday goes by, no call; Tuesday goes by, NO CALL. Finally, Wednesday, I show up after countless un-returned phone calls that I made to them. The mechanic hands my key to the sales assistant and speaks to her in Spanish; he refuses to even acknowledge me. She translates to me that he says that I must take the car to Mercedes Benz dealership and have them “scan” the car because he doesn’t have the diagnostic tools to do so. I told why should have to take my car to the dealership to have them scan the car when all it needs is the spark plug wires replaced? The mechanic then gets irate with me and tells the sales assistant “I am not working on it; tell her to go to Mercedes”, he proceeds to stomp off.
I leave the dealership and take it back to the mechanic who told us that the car needed the wires replacing. He even shows me two burnt out wires. When I inquire as to how wires can go bad in just little over a year’s time, the mechanic responds “ To be honest with you ma’am, I don’t think he ever changed out these wires, these wires are pretty old”. Are you kidding me? Well there is the reason why the car lot didn’t want to replace them; they never replaced them in the beginning. They definitely scammed us.
Anyways, we pay the new mechanic to change out the plugs and plug wires and guess what THE CAR RUNS GREAT!
I WILL NEVER PURCHASE A CAR FROM WORLD CAR CENTER IN KISSIMMEE, FLORIDA AGAIN and I WILL TELL EVERYONE I KNOW TO STAY FAR FAR AWAY FROM THESE SCAM ARTISTS!
