- Report: #1478887
Complaint Review: WORX - Charlotte NC
Reported By:
TerryC -
Moreland Hills, OH, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
WORX
Charlotte, 28216 NC, United States
Phone:
866-354-9679
Web:
www.worx.com
Categories:
Business Rating:
(0)
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WORX refuses to honor their warranty Charlotte NC
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We purchased a blower/vacuum the end of last year, based on thier infomercial. On only its second use a poorly designed, flimsy plastic part broke that holds the bag to the power unit. They claim to have a 3 year warranty, but want me to pay over $25 for the whole bag, which is like new.
I guess if you refuse to honor your warranty, you can offer a nice long one. Their infomercial is highly decieving as when we actuallty tried to use it this year it is way too heavy and unmanageable. I first sent them an email, but had to do it several times to get a response.
I called them, but gave up after over 30 mintues on hold and then spent over 30 mintues chatting, only to find out they DO NOT HONOR THIER WARRANTY. Stay awa y from thier gimmicy tools.
