- Report: #422798
Complaint Review: WPI IFRIENDS - Wiliamsport Pennsylvania
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Author Confirmed
Why?
WPI IFRIENDS
WPI IFRIENDS Worldwide Wiliamsport, Pennsylvania, U.S.A.
Phone:
561-656 0500
Web:
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WPI IFRIENDS Fraud - charged my credit card Wiliamsport Pennsylvania
I have charges on my Credit Card from this internet company and I don't know who they are and how they got my CC number - I live in Germany and had never looked up this homepage. I called these guys at the phonenumber on my CC Report and they told me it's a video and chat pages - I never ever chatted in my whole life at the internet.
I asked him to cancel my account and to wire the money back - He prommised me to send all the money back within 7 days and he gave me a cancelation number.
The charges only in Jan. 09 have been more than 50$ - for nothing.
Let's see what happens - I'll let you know
Mazo
Frankfurt
Germany
I asked him to cancel my account and to wire the money back - He prommised me to send all the money back within 7 days and he gave me a cancelation number.
The charges only in Jan. 09 have been more than 50$ - for nothing.
Let's see what happens - I'll let you know
Mazo
Frankfurt
Germany
1 Updates & Rebuttals
Sarah
Lake Worth,Florida,
U.S.A.
Reply from iFriends
#2UPDATE Employee
Tue, February 24, 2009
Using the information that Mazo provided on RipOffReport, we located his account with iFriends. Mazo contacted our Customer Care department shortly before he posted his RipOffReport, and requested that all of the charges be refunded. The Customer Care representative refunded all of the charges and cancelled the account, as Mazo had requested. The refunds were processed by Mazo's bank the next day, and he should have already seen these refunds in his account. If Mazo has not received the refunds from his bank, we urge him to contact his bank and ask them to immediately deposit the refunds to his account. The account with the iFriends service was created by someone who had complete knowledge of Mazo's personal information, including his credit card number, billing address, and email address. This person accessed and subscribed to premium areas of the service, which resulted in Mazo being charged monthly. As mentioned above, the charges were refunded and the account cancelled at the time of Mazo's call. If Mazo has any further questions or concerns, we urge him to contact our Customer Care department, which is open 24 hours a day, 7 days a week, and can be reached by calling 00-800-4374-3637 (a toll-free call from Germany). Our company has an exemplary 13-year-record with all of the leading consumer protection agencies, and we are an industry leader in developing online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of the most trustworthy online businesses.
