Steve
Lake Worth,#2UPDATE Employee
Wed, December 13, 2006
Due to the anonymous nature and limited amount of information provided in this complaint, we were unable to locate an account matching the details related by Darrel. He mentioned the company "FriendFinder." This service is completely unrelated to iFriends or our company. If Darrel is seeing monthly charges from FriendFinder, he would need to contact them directly in order to cancel any account he might have created with them. We encourage Darrel to contact our Customer Service Center at 0011-800-iFriends (0011-800-4374-3637), however, so that we can make sure that there is no account open through iFriends. We sincerely regret any misimpression that Darrel may have about our services and our company. Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." The members of the iFriends online community are very important stakeholders in that service, and we place enormous value on making sure they feel satisfied with our service.